If you have a fire or water emergency, please call us now at (541) 745-2097

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

Archived Blog Posts

Fire is Unpredictable, Calls the Professionals!

3/2/2021 (Permalink)

commercial building with fire damage Call SERVPRO to Protect and Restore your Property!

SERVPRO of Benton/Linn County believes that no job is too big or too small. We are a 24 hour/ 365 day company, and will respond ASAP . Having a fire loss at your business or home can be very difficult. We understand that a fire is traumatic and our team of skilled professionals are with you from the beginning to the end.  We start with preserving your property. This is typically with a board up, fencing or even staying on scene with the fire department until your property is deemed safe to access.  Our amazing team will see that all insurance people have all the proper documentation needed to get the repairs rolling in a timely manor.  If your place of business has experienced fire damage of any kind give SERVPRO of Benton/Linn County a call. We are here 24/7 to help.

Winter Storms Cause an Array of Water Damage!

3/2/2021 (Permalink)

tree fallen on a house Downed Trees leads to Water Damage!

Wowzers!

Winter season really did a number on us here in the Pacific Northwest! From wind storms to ice storms we had an astonishing amount of falling trees on homes. This lead to massive water damage as the rain did not stop coming. 

Freezing weather also caused  frozen pipes.

If you have a pipe burst, SERVPRO has trained professionals that can repair all the damages and have your home looking “Like it never even happened.” In the meantime, here are some tips to help prevent your pipes from freezing.

  • If the crawl space access is inside the home, set a fan in the opening to blow warm air from the home to the foundation 
  • Leave the cabinet doors under the sink open to keep the pipes warm 
  • Caulk and seal around doors, windows and faucets 
  • Close all foundation vents that are near pipes 

SERVPRO Benton & Linn County - (541).745.2097

What to DO, and NOT to do, FIRE!

2/3/2021 (Permalink)

Kitchen fire with major soot damage Soot Damage due to a Fire is Ravaging!

While we hope that you are never in an emergency situation caused by a fire, SERVPRO
specializes in Fire & Water - Cleanup & Restoration. We have over 1,600 franchises in 48
states, and we pride ourselves in making it “Like it never even happened.” In the event you ever
need our services for Fire and Smoke damage, here is a list of Emergency tips to assist you
while waiting for us to arrive.
Do:
- Limit movement in the house to prevent soot particles from being embedded into
upholstery
- Keep your hands clean. Soot on your hands can soil upholstery, walls and wood
- Place dry towels on rugs, upholstery and carpet traffic areas
- If electricity is off, empty the fridge and freezer to prevent odor
- Wipe soot from chrome faucets, trim and appliances, then protect these surfaces with a
light coating of lubricant
- Change HVAC filter, but leave the system of until a professional checks it
- Tape cheesecloth over the air registers to prevent soot particles from getting in or out of
the HVAC system
Don’t:
- Attempt to wash any walls or painted services
- Attempt to shampoo carpet or upholstery
- Attempt to clean any electrical devices( TV sets, radios, etc.)
- Consume any food or beverages that were stored close to the fire
- Turn on ceiling fixtures, electrical may be damaged
- Send garments to the dry cleaner. Improper cleaning can cause more damage

Coming Home After a Fire!

2/3/2021 (Permalink)

Woman with hands on her head looking at a burnt house When the unexpected happens!

There are so many things to consider when returning home after a fire. Some things to watch out for are structural damage, mold, and poor roof drainage. Not only will there be damage caused by heat and soot, most people are unaware that water damage comes hand in hand with fire damage. If water has collected in your walls or ceilings, it can cause the floor to buckle and/or weaken the structure. A lot of water is used to put out a house fire, if that water is left pooled on the roof, it can make its way into the ceiling, walls and crawl space of the home. If not taken care of in a timely fashion, this can also lead to mold. 

Call your local SERVPRO for an inspection before returning home! We have all the tools and trained professionals to restore your home and make sure it’s safe for you and your family.

Certified: SERVPRO Cleaned

2/3/2021 (Permalink)

Certified: SERVPRO Cleaned seal Let your customers know your business has been Certified: SERVPRO Cleaned!

SERVPRO® of Benton County and Linn County is qualified to clean and properly apply disinfectants according to the CDC’s protocols. 

Why Choose SERVPRO? We have over 50 years of experience in cleaning and disinfecting contaminants, including biohazards. We have trained professionals and the proper equipment to go beyond standard cleaning services. We also have training certifications in COVID-19 decontamination. 

We clean and disinfect high-touch surfaces such as

  • Counters and tabletops 
  • Doorknobs 
  • Light switches 
  • Toilets & other bathroom fixtures (faucets, handrails, tubs & showers) ? Tablets, keyboards & other office (home or business) equipment 

We also clean soft surfaces such as: 

  • Carpets & rugs 
  • Upholstered furniture 
  • Exercise mats 

The CDC recommends cleaning and disinfecting the following areas: ? Kitchen & dining areas 

  • Bathrooms 
  • Schools, classrooms, conference rooms 
  • Retail spaces, including 
  • Sales counters 
  • Racks, shelves 
  • Hand-rails & elevator cars 
  • Flooring, regardless of material 
  • Water fountains 
  • Carpets, rugs 
  • Fitness equipment 

I Left the Oven On!

2/3/2021 (Permalink)

White oven with flames from a fire Cooking can be a hot mess!

Have you ever forgotten to turn the oven off and ended up filling your home with smoke? Well it happens more often than you would think! In a recent study it was found that “Cooking equipment was the leading cause of home structure fires and civilian fire injuries and the second leading cause of home fire deaths,” and accounts for over 47% of all reported home fires. 

  • If there is a fire in the oven, shut it off, and do not open the door. By opening the door oxygen is now free to feed the fire, which does not solve the problem. Keep the door shut, and the lack of oxygen will eventually cause the fire to die out.
  • Do not leave dirty pans on the stove, anyone, especially children, can walk by and accidentally bump the knob and thus turning on the oven.
  • Do not pour water on a grease fire! The water will sink to the bottom, and steam will make the flames rise higher. Use a fire extinguisher. In addition, 55% of non-fatal home cooking fire injuries occur when the victim tries to fight the fire themselves!

If this ever happens to you, don’t be afraid to call! SERVPRO of Benton & Linn County is ready to help you!

We Can Help!

1/12/2021 (Permalink)

Basement of a building with water Need Water Extraction? Call Us Today!

Major Storms might not be common in Oregon, but lots of rain and snow is! Many homeowners here in Oregon may not be aware that basement flooding is very common, but don't worry! In the case you ever experience a flooded basement, SERVPRO has trained professionals and state of the art equipment that can remove any amount of water; no matter how deep! Once all the water is removed, we can clean your basement and repair any damages caused by the flooding. In the meantime, here are some things you can do as a homeowner to try and prevent your basement from flooding. 

  • Sealing tiles and foundation. Proper sealing is necessary to prevent water seepage and foundation damage.
  • Proper downspout installation. If downspouts are too short, are clogged, or face the wrong way, floodwaters can quickly be redirected into your home through cracks in the basement. 
  • Drain tiles. This is the drainage system built around your home, like a curtain drain.
  • Clean gutters. Much like your downspouts, gutters need adequate care to prevent damage and clogs that can eventually lead to water pooling in the basement. 
  • Sump pumps. Making sure your basement's drainage system is operational minimizes the risk of sewage backups and floodwater backing up into your home.

Sprung a Leak?

1/12/2021 (Permalink)

Broken pipe/leak When you have a unexpected surprise, call the professionals!

When it comes to your home and family, even the smallest issue can cause a huge disruption. When small leaks begin in areas you can’t see, it can lead to harmful mold, rot and damage to not only your home, but your families health as well. SERVPRO is a 24-hour emergency response franchise that specializes in Fire & Water - Cleanup & Restoration. We ensure we can find the source of the leak, no matter where it hides! Once the leak has been fixed, our trained professionals can repair any of the damages that may have been caused by the leak, and have your home looking “Like it never even happened.”

Do:

  • Shut off the source of the water if possible
  • Turn off circuit breakers for wet areas of the building 
  • Remove as much excess water as possible by mopping and blotting 
  • Wipe excess water from wood furniture 
  • Remove any materials/ objects that may be sensitive to moisture(paintings, computers, documents)

Don’t:

  • Enter rooms with standing water where electrical shock hazards may be present
  • Leave books, newspapers, or magazines on wet carpet (may cause staining)
  • Use your household vacuum to remove water 
  • Use TV’s or other appliances while standing on wet surfaces 
  • Turn on ceiling fixtures if the ceiling is wet (there may be damage to the electrical) 

Did you know?

1/12/2021 (Permalink)

Carpet clean and dirty with machine Clean never looked better!

SERVPRO offers cleaning services for both big and small buildings. Whether you need a quick clean on a messy office, or just simply don’t have the tools to clean your commercial building, your local SERVPRO has all the tools to get the job done. Most people are surprised by the fact that we offer a wide variety of cleaning services, and thought we were just a restoration company. 

  • Carpet and Upholstery 
  • Drapes and Blinds
  • Ceilings, Walls and Hard Floors 
  • HVAC Cleaning
  • Biohazard
  • Odor Removal and Deodorization
  • Interior & Exterior Power Washing 
  • Emergency Services

Those are just a few of the services we can offer in order to get your space looking as good as new! Call your local SERVPRO today to find out more about how our trained professionals can help you! (541)-745-2097.

Water Damage? Act Fast!

1/12/2021 (Permalink)

Flood Cut and Air movers set for water damage "Flood Cut Opens the Wall Cavity for Drying"

When it comes to water damage, SERVPRO is the company to call! We take pride in restoring your property to its pre-damage condition. We take several steps to ensure no more damage occurs, and that the damage that has happened is taken care of as quickly as possible. 

  • Initial Emergency Contact: We are available 24 hours a day, if you have an emergency, call us right away!
  • Inspection and Damage Assessment: When we arrive on scene, we will do a detailed inspection of the damage 
  • Moisture Extraction:  If necessary, we will bring in pumps to extract excess water, and reduce drying time 
  • Dehumidifying and Drying: Once the excess water has been removed, equipment will be placed to speed up the drying time and help the moisture evaporate 
  • Cleaning and Repair: Items that can be saved will be professionally cleaned, anything non salvageable will be replaced or repaired 
  • Restoration: This is wear we restore your home to its pre-damaged condition. This includes replacing flooring, drywall, trim, and painting. 

House Fire? Call SERVPRO!

12/1/2020 (Permalink)

A House on Fire House fires are unexpected, so call us here at SERVPRO for help!

House Fire? Call SERVPRO!
One of the scariest things you can go through as a homeowner is having a house fire. Not only
is the fire itself scary, the aftermath is even harder to deal with. Whether it was a small grease
fire in the kitchen, or a severe fire that caused damage to the entire house, it affects many
aspects of your life and your families life. SERVPRO specializes in Fire & Water - Cleanup &
Restoration, no matter how big or small the job, we can help from start to finish!

- Mitigation Services

- Property Protection

- Heavy soot

- Smoke damage

- Structure damage and more!


We have all the tools and cleaning supplies needed to return your home to its original state.


“Like it never even happened.” Let our trained professionals help you today!

We Do It All!

12/1/2020 (Permalink)

Commercial Building Commercial Property is our Expertise!

Did you know that SERVPRO specializes in a wide variety of commercial needs? We encourage you to speak to one of our representatives about preferred vendor services. Having the right team in place for a commercial business emergencies proves crucial. Our representatives can put together a full scope commercial needs readiness program for your company!
- Water Removal and Dehumidification
- Crime Scene, Biohazard and Vandalism Cleanup
- Fire, Smoke and Soot Cleanup and Restoration
- Mold Mitigation and Remediation
- Air Duct and HVAC Cleaning
- Contents Claim Inventory Service
- Carpet and Hard Floor Cleaning and Care
- Stain Removal
- Odor Identification and Deodorization
SERVPRO has over 1,700 Franchises nationwide with over 50 years of experience in cleaning &
restoration industry. We ensure we are the right company to call for all your needs. Quality
services and a quick response!
SERVPRO of Benton & Linn County - (541).745.2097

Winter is on its Way!

11/24/2020 (Permalink)

Frozen Water Pipe Prepare for Winter!

With the fall and winter seasons upon us, that also means freezing weather! Freezing weather
also leads to frozen pipes. If you have a pipe burst, SERVPRO has trained professionals that
can repair all the damages and have your home looking “Like it never even happened.” In the
meantime, here are some tips to help prevent your pipes from freezing.
- If the crawl space access is inside the home, set a fan in the opening to blow warm air
from the home to the foundation
- Leave the cabinet doors under the sink open to keep the pipes warm
- Caulk and seal around doors, windows and faucets
- Close all foundation vents that are near pipes

-Undo all hoses from the spigots on the outside of your home.
SERVPRO Benton & Linn County - (541).745.2097

What’s Really Going On?

11/19/2020 (Permalink)

Leaking Roof in Building Is it Raining Inside Your Building?

When it comes to owning a business, especially in a large commercial building, you may be so
wrapped in the day to day tasks that you may not have noticed the signs pointing to water
damage. Undiscovered leaks can cause damage to floors, walls and ceilings and may lead to
soft dry wall and stained ceiling tiles. These leaks can be coming from old damaged pipes, or
damages to the roof. As a business owner you should
? Inspect ceiling tiles regularly for discoloration or leaks
? Check the waterlines in coffee makers, refrigerators and water filtration systems for kinks
and leaks
? Remove standing water with a mop and seek professional assistance for proper drying
assistance
As a SERVPRO franchise, we have thermal imaging equipment that can detect even the
smallest amounts of moisture. If or when moisture is detected, we have trained professionals in
water extraction and drying. SERVPRO has been serving commercial properties for over 40
years, and will help protect your business from further damage!

Biohazard Cleanup? We can help you!

11/3/2020 (Permalink)

biohazard cleanup suits SERVPRO employees suited up, and ready for a Biohazard clean.

Your local SERVPRO is equipped with the necessary safety equipment and cleaning products to help turn unsafe environments into clean safe spaces. Our employees are trained to safely remove biohazard substances and prepare the waste for proper disposal according to State and local health regulations. Failure to safely remove hazardous substances can lead to unhealthy and dangerous environments. SERVPRO offers many biohazard cleanup services including the following;

  • Bloodborne Pathogens
  • Methamphetamine Labs
  • Crime Scene Residues
  • Sewage Backups
  • Black Water Intrusions
  • Mold Mitigation and Remediation

If you ever find yourself in need of help with one of these services, don’t hesitate to call SERVPRO! We have been recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies nationwide. We ensure our trained professionals can restore your property to its original state: "Like it never even happened."

Mold, Don't let it Grow!

10/29/2020 (Permalink)

drywall with mold growing on it Don't forget to look under your sinks!

As we start coming into the cold rainy season here in Oregon, moisture can start to build up in areas of your home that have water intrusion. Some examples of water intrusions are from storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control. If these issues do not get taken care of in a timely manner, they lead to mold growth.  While it is normal for a small amount of mold spores to be present in most environments, once it starts spreading and multiplying, it becomes a huge health risk. The mold typically latches onto organic materials in your home such as wood, paper, drywall and insulation. If your home has excessive humidity, a strong musty odor, or visible mold, call SERVPRO! Our Franchise has trained professionals in mold remediation who can safely restore your home to preloss condition.

From Carpets to Catastrophes

10/29/2020 (Permalink)

commercial job with the use of large equipment No job is too big!

Many people don’t know that SERVPRO specializes in a wide variety of commercial needs.

  • Fire, Smoke and Soot Cleanup and Restoration
  • Water Removal and Dehumidification
  • Crime scene, Biohazard and Vandalism Cleanup
  • Mold Mitigation and Remediation
  • Contents Claim Inventory Service
  • Air Duct and HVAC Cleaning
  • Carpet and Hard Floor Cleaning and Care
  • Stain Removal
  • Odor Identification and Deodorization
  • Upholstery and Drapes: Wet or Dry Cleaning Methods

Don’t know who to call, but need the job done right and fast? We can ensure we’ll have your business back into operation as quickly as possible. SERVPRO has over 45 years of experience in the restoration industry, with over 1,700 Franchises nationwide. Quality cleaning and a quick response--that’s the SERVPRO way.

Fire, Smoke & Odor Cleaning!

10/29/2020 (Permalink)

Soot on wall Soot and Smoke Damage Can Be Invisible!

Labor Day Weekend 2020, a weekend we will never forget here in Oregon. Many set out to enjoy a three day weekend of warm weather, family, friends and BBQ’s. The weather was predicating a warm spell and high winds. As everyone was excited to enjoy the holiday, they never expected a fire storm. On the evening of Sept 7th we had an unimaginable catastrophe happen. Combined weather patterns of wind and lightening caused a series of wildfires to ravage our state. We here at SERVPRO joined forces with many and set out to assist on every effort imaginable. Many of our towns were covered in ash and soot. The air quality index flexed high above of the standard of 50 and in some areas up into the 700’s. People turned on their HVAC Systems and were in search of air filters & purifiers to keep the interior of their homes air quality at a breathable level. This helped with breathing conditions however brought the ash and soot into the ventilation systems. Many of the homes in the wild fire areas sat at a Level 2 & 3 evacuation alert for over a month as the fires burned. To those that did not lose their homes, they suffered massive Fire & Smoke Damage. We here at SERVPRO are a leading Fire & Water Restoration company, specializing in Cleaning services.

We kicked into high gear to get out and assist with the recovery. Cleaning for fire and smoke damage needs to be inspected by a professional. We offer a full inspection from top to bottom on your home. This includes but is not limited to the following; ventilation systems, possible water damage due to loss of power, soot/ash concentrates on surfaces, insulation, interior and exterior walls, roof damage and air cleaning. We have an extensive process to ensure your home is returned to prior loss condition. Give us a call here at SERVPRO 541-745-2097 for a Free Inspection!  Always “Here to Help”!

Are You Ready for an Emergency?

10/1/2020 (Permalink)

Ceiling tiles on floor with desks 4 Story water loss during COVID 19. Someone happened to catch it before the loss ran for the entire week.

As a business owner you always want to make sure you have emergency contacts close by in case anything unexpected happens. We couldn't imagine the amount of stress! SERVPRO® of Benton County & Linn County realizes that you might not think about the unexpected things that might happen to your business; flooding and fire damage, etc.

Emergency Ready Program

Our ERP, Emergency Ready Profile is the best way to reduce business interruption following a disaster, plan for it now! As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.


The SERVPRO® Emergency READY Profile Advantage is of no-cost assessment to your facility. This means there is no need to allocate funds, giving you a great value at no cost. A concise Profile Document that contains only the critical information needed in the event of an emergency. – It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed. A guide to help you get back into your building following a disaster.

This can help minimize the amount of time your business is inactive by having an immediate plan of action. Establishes SERVPRO® of Benton County and Linn County as your disaster mitigation and restoration provider.

You have a provider that is recognized as an industry leader and close by. Identification of the line of command for authorizing work to begin.

This saves time so we can begin the work of mitigating the damage which can save you time and money. Provides facility details such as shut-off valve locations, priority areas and priority contact information.

Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.” Give us a call today and set up your ERP!

Oregon Fire & Smoke Clean

10/1/2020 (Permalink)

Tree's on fire We stand by our community. We are here to help

Oregon has experienced an unprecedented fire epidemic which affected all of Oregon in one way or another. 

We here at SERVPRO of Benton County and SERVPRO of Linn County are here to help our community in our time of need. We have called in additional SERVPRO Franchises to help our community due to the large amount of people's homes and businesses affected by the fire & Smoke damage. 

We have the largest network of restoration providers in the United States. SERVPRO provides outstanding restoration services regardless of what location services your home or business. 

If you need help. Call us today at 541-745-2097 or 541-745-3971. 

Be safe Oregon

24K SF water loss- We can help

8/20/2020 (Permalink)

Red truck SERVPRO Trailer SERVPRO of Benton County can handle your commercial mitigation. No job is to big for the professionals. Call us 541-745-2097

Last month (June 2020) we received a phone call around 6pm on Sunday evening for an emergency response to a 4-story water loss on a commercial building. There was a water line that broke off on the 4th floor of the commercial building.

Water cascaded down all 4 floors, causing a 24,000 SF water damage. We extracted a few thousand gallons of water the first night. This affected acoustic ceiling tiles (fell on contents, the floors, chairs, and desks, etc), drywall, drop in floor, glue down carpet, VCT tiles and more. Not only did we have 24,000 SF of structure to mitigate, we also had to deal with completely used space! We had to perform inventory, packing, and move all contents out of the affected work zone before mitigation could be performed. Our contents crew performed well under the pressure of this time frame and task.

With our expertise and state of the art equipment, with our staff of 30+ people a day average we were able to completely mitigation this loss in 8 days, leaving the property dry and ready for the construction phase.

We want to thank our team for putting in long hard days to fulfill our requirement and take care of our customer’s needs.

As far as Commercial goes, there is no job too big for SERVPRO! With the largest footprint for restoration companies in the world, SERVPRO has you covered. Call the professionals if you need help. 541-745-2097

Fire pit tips

8/4/2020 (Permalink)

Fire pit If you have a fire issue, commercial or residential call us at 541-745-2097. Faster to any size disaster.

Home Fire Pit Tips

Here in Benton and Linn County its a tradition to enjoy the nights outside around a homemade fire pit! Many of us are looking forward to spending time gathering around them to enjoy time with family and friends. Before you start dreaming of moonlit nights and toasted marshmallows, take a moment to check out some of these tips from Allstate to remember.

Backyard Fire Pit Safety Tips:

  • Whether you prefer a built-in or portable fire pit, choose one that is not too large for the area. The pit should be a minimum of 10 feet away from any structures or combustible materials as well as away from trees, fences, sheds, power lines, and telephone wires, 25 feet away from apartment or multi residence buildings.
  • Make sure that the seating area is large enough and properly placed for comfort and ventilation.
  • Check wind direction before lighting a fire.
  • Don’t use flammable fluids (gasoline, lighter fluid, etc.) to light or relight fires.
  • To start the fire, use a lighter to ignite crumpled pieces of paper covered with small sticks. Then, add larger sticks and a log or two to keep it burning. 
  • Burn only dry material. Damp material will create excess smoke. 
  • Use a commercial fire pit screen on top to help prevent large amber from leaving the controlled area. 
  • Don’t wear flammable clothing (like nylon) or any loose-fitting clothing.
  • Never leave the fire unattended, and keep pets and children far away from the fire as they will be attracted to it.
  • Keep a fire extinguisher, garden hose, or bucket of water nearby.
  • As the fire dies down, use a shovel and spread out the ashes to allow them to cool down. Then slowly pour water over those ashes and watch them closely to be sure that no burning embers remain or reignite. Put the cooled ashes in a specially designated ash storage metal can. 

Did you Know? Cleaning dryer vents.

7/30/2020 (Permalink)

Dirty duct, clean duct Call us to clean your ducting. 541-745-2097

Did you Know? Cleaning dryer vents. What is in your dryer vents? How long has it been since they were last cleaned? It is suggested they should be cleaned once per year! Dryer vents that are not regularly cleaned can become full of lint and become a fire hazard! Call us today to schedule your Dryer vent duct cleaning. While your at it, we clean your HVAC ducts also. Call and schedule today at 541-745-2097

Removing Malodors in a Commercial Business

7/28/2020 (Permalink)

Smelly face Call SERVPRO of Benton & Linn County

Have you experienced flooding or water damage in your Commercial business?

 These issues can leave unwelcome and defiantly unwanted odors in the air. This odor is most always displeasing to customers, employees or yourself. Based on the source of the issue, we have 5 tips to help solve the problem: 

1. Ventilate the Building and Evaluate the Situation - Allows any lingering scents to disperse through a window, if possible. You can then work to identify and locate any centralized, problematic scents. If sewage loss is causing the odor, it’s best to stay away from the contaminated water and contact SERVPRO of Benton & Linn County to mitigate.

2. Dry Wet Carpeting and Flooring - Carpet holds moisture and it could be the source of the scent. A wet and dry vacuum, which can be rented if needed, can shampoo the carpet and then dry it afterward. This sanitizes the area to potentially remove some of the smell.

3. Scrub Moldy Surfaces - Mold growth left alone will continue to reproduce and spread along with its musty odor

4. Spray Furniture and Upholstery - Furniture can be sprayed and scrubbed. Porous materials are likely not able to be fully cleaned this way since the fungus settles within.

5. Consult Professionals for Extensive Cleanup - There are many instances that commercial-grade machines will need to be used to remove the malodor. An expert SERVPRO technician can help remove problems caused by floodwater and/or other water damage. When dealing with flood odors, most do-it-yourself remedies will fix only the symptom. Trust the help from SERVPRO of Benton and Linn County where we can assist you to remove most of the unwanted smells alongside any mold growth or other nuisance.

Certified: SERVPRO Cleaned

7/17/2020 (Permalink)

High Standard SERVPRO has the High Standard for clean. Call us for more information. 541-745-2097

Certified: SERVPRO Cleaned

A higher standard of clean

Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning that helps ensure the cleanliness of the restaurants, businesses and public spaces in the communities we all call home. With over 50 years of expertise, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills - always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.

Are you interested in a free quote for our Commercial Services, or are you a Consumer who wants to learn more about the program?

How Do I Remove Water from Different Flooring Types?

6/15/2020 (Permalink)

Broken up hardwood flooring Water quickly damages flooring materials. Depending upon the scope of damage, sometimes the floor can be salvaged.

SERVPRO has the Knowledge for Flooring Restoration After Portsmouth Water Loss Events

Your home has many different flooring types, and our SERVPRO professionals have different tools and equipment that can help to restore these after water losses. Many materials compose the construction of your home's flooring, walls, and ceiling systems. Different strategies are necessary to remove water and moisture from these structural elements because so many materials make up your home. Our team of professionals has extensive training and experience to provide the ideal approach for whatever wet surface we encounter. 

Recognizing what tools are best for actions like water removal in your homes gets determined during the initial evaluation and damage assessment. Scoping the job is a process where our project manager and crew chief work with the customer to identify preloss conditions and pre-existing conditions so that we can return the property to its original state as efficiently and cost-effectively as possible. 

Can You Remove Water from Carpeting?  

In areas like your living room and bedrooms, carpeting is one of the typical flooring types encountered in area homes. When migrating water reaches the fibers of carpeted floors, this moisture can get quickly absorbed. It is critical to remove water from carpeting as soon as possible so that moisture does not penetrate the padding and, eventually, the subflooring material. When reconstruction is necessary, the cost of recovery amplifies. Some of the water removal tools and practices for carpeted floors include: 

  • Carpet Wands – Wands are fierce attachments for wet vacuums and extractors that can pull water from the surface layer and the padding of carpeted floors. These tools are wise choices when the padding is getting replaced. 
  • Weighted Extractors – Stand on and ride on extraction tools can force the surface layer of carpeting and the padding together against the subflooring. This action forces moisture to the surface for an onboard vacuum to remove. 
  • Floating Practices – By placing a centrifugal air mover between the top and padding layers of carpeted floors, we can dry both of these materials simultaneously in a floating process. This style is risky as it could cause de-lamination from the primary and secondary backing of the carpet. 

Is Wood Flooring Salvageable After Water Damage?  

The composition of wood surfaces, especially flooring, makes it a sensitive material to standing surface water. Absorption can happen quickly, which can be disastrous if the water does not get removed quickly. Within as little as 48 hours, saturation can reach the point where it begins to warp and distort wood planks, leaving no option but removal and replacement. Some of the approaches for drying wood floors include: 

  • Air movers
  • Drying Mat System
  • Tenting 

Does Standing Water Damage Tile?  

Many homeowners believe that tile flooring is impenetrable, even to standing water. While it is far more difficult for water to breach even the grout joints between floor tile, a small opening or breach in this water-tight seal can allow penetration to the mortar bed and subflooring material. The water beneath tiling can be destructive and hard to detect initially. Our SERVPRO team can address potential concerns with a simple three-step formula for removing water: 

  • Extraction – We cannot determine the damage that standing water has done in areas like the kitchen or bathroom until we have removed it. There are multiple extractors, but often wet vacuums and electric submersible pumps are the common implements. 
  • Surface Moisture Meter – With pooling water addressed, our technicians can work to determine the damage to tile flooring and other exposed materials. Finding moisture pockets often falls to a surface moisture meter device or probing tool to identify if damp areas exist beneath the top layer. 
  • Drying Mats – If pockets of moisture get detected with thermal imagery and surface meters, we can lay drying mats to slowly draw moisture from the mortar bed and subflooring materials to preserve and protect these areas. 

Does SERVPRO Replace Flooring?  

We can offer effective solutions for extraction and drying after a full-service restoration and recovery team after a water loss incident. While we strive to restore before replacing, this is not always possible. We have a full team of licensed residential contractors that can repair and reinstall flooring materials that required discarding from water damages. In this way, we can seamlessly transition between mitigation and repairs to get you back to normal life as soon as possible. 

While you might not be able to avoid water loss incidents, you can choose the team that oversees your property's restoration and recovery. No matter what materials become affected by water exposure, our SERVPRO of Benton County and Linn County team can help. Contact us today at (541) 745-2097.

Who should I call for Flood Damage in my Basement?

6/11/2020 (Permalink)

Blue lettering white background We are here to help our community.

SERVPRO Cleans Basement Flood Damage in Benton County and Linn County.

Benton and Linn County homeowners may be aware of the risks basements face when it comes to flooding, but they may be surprised to know that only 2% of basements never experience flood damage during their lifespan. While there are many preventive measures that you can take to minimize damage, when disaster strikes, it can be stressful and overwhelming to keep your family safe and salvage your home and belongings after it occurs. However, there is a team that can help. 

When Flood damage hits your basement, SERVPRO technicians are ready to bring fully-loaded trucks filled with cutting-edge equipment, EPA-registered biocides, and gas-powered generators to restore your home to a preloss condition. The Institute of Inspection Cleanup and Restoration Certification (IICRC)-accredited pros handle everything from extracting floodwaters, waste, and debris from your basement to making necessary structural repairs to your property. 

What to Maintain to Minimize Basement Floods

  • Sealing tiles and foundation. Proper sealing is necessary to prevent water seepage and foundation damage.
  • Proper downspout installation. If downspouts are too short, are clogged, or face the wrong way, floodwaters can quickly be redirected into your home through cracks in the basement. 
  • Drain tiles. This is the drainage system built around your home, like a curtain drain.
  • Clean gutters. Much like your downspouts, gutters need adequate care to prevent damage and clogs that can eventually lead to water pooling in the basement. 
  • Sump pumps. Making sure your basement's drainage system is operational minimizes the risk of sewage backups and floodwater backing up into your home.

SERVPRO Restores Your Home

SERVPRO techs have the means to remove floodwaters, no matter how deep. Portable, back-mounted extractors, wet/dry vacuums, and mops are ideal for small-scale floods. Submersible, gas-powered pumps tackle floodwaters 2 inches or higher. Truck-mounted extraction systems remove large volumes of water: Anywhere from 60 gallons to well over 100 gallons of floodwater. After extraction, your basement can be sanitized with EPA-registered biocides and prepared for structural drying.

SERVPRO of The Seacoast, SERVPRO of Dover-Rochester, and SERVPRO of Benton County and Linn County provide mitigation service that is Faster to Any Size Disaster. You can call (541) 541-2097 for reliable rapid-response service. 

SERVPRO of Benton County and Linn County Faster to Any Size Disaster

6/10/2020 (Permalink)

CSC Window Seal SERVPRO CAN HELP!

Residential and Commercial Restoration and Cleaning Services

SERVPRO of Benton County and Linn County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Benton County and Linn County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Benton County and Linn County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Backed by a nationwide system of more than 1,800 qualified franchises, no damage is too large or too small for SERVPRO of Benton County and Linn County.

Have Questions? Call Us Today 541-745-2097

6 Steps to Water Mitigation

6/10/2020 (Permalink)

Flooded building Your problem our solution. Call SERVPRO, faster to any size disaster! 541-745-2097

When your property incurs water damage, acting quickly is important

When you discover water damage, you can count on SERVPRO of Benton County and Linn County six-step restoration process to truly restore your property to its pre-damage condition.

6 Steps to Water Damage Restoration

  1. Initial Emergency Contact
    • You can call us 24 hours a day to begin the water restoration process because taking immediate action is crucial after water damage occurs. When you call us, we will ask you questions to get an overview of the damage and to help us determine what resources to dispatch to you.
  2. Inspection and Damage Assessment
    • When we arrive on the scene in response to water damage, we will do a detailed property inspection to assess the scope of the damage and to develop a thorough plan of action. We will identify the water source, the category of water, and check for safety concerns.
  3. Moisture Extraction
    • The water extraction process will remove the majority of moisture via our extraction and pump units. We will start this process as quickly as possible to lessen the likelihood of more damage occurring and to reduce drying time. We can also help you move out of your belongings in the event that they might be damaged as well.
  4. Dehumidifying and Drying
    • After the excess water has been removed, we can begin fully drying all porous materials that have absorbed water. Our industrial-grade equipment moves air quickly and helps moisture to evaporate as fast as possible, which will dry out floors, walls, and carpets as well as discourage mold growth.
  5. Cleaning and Repair
    • After sustaining water damage, impacted surfaces will typically require professional cleaning. In addition to structural cleaning, we will clean your belongings that are able to be restored. We will also do odor removal to prevent the musty odor that water-damaged objects often develop.
  6. Restoration
    • The final step is ensuring that your property is restored to its pre-water condition. This will involve things like drywall and flooring repairs or even reconstruction. By working with us, you are working with a company that can handle all elements of the restoration, including the difficult reconstruction parts that truly restores things back to their pre-damaged state. We also handle restoration and construction.

Certified: SERVPRO Cleaned Program

5/28/2020 (Permalink)

CSC Window Seal Certified: SERVPRO Cleaned

The world has changed what it means to be clean, so let customers and employees know that SERVPRO, the nation’s #1 choice in cleanup and restoration, was there with a higher cleaning standard, Certified: SERVPRO Cleaned. Call us for details. #certifiedSERVPROcleaned #SERVPRObentoncountylinncounty

Technique called "Flood Cut"

5/26/2020 (Permalink)

Flooded Living room Call SERVPRO of Benton & Linn County at 541-745-2097

When flooding affects your home our technicians may perform a technique called a "flood cut".

This specific technique requires cutting out sections of drywall about two feet above the flood line to inspect the wall behind it. While this process is not always necessary, there are a few circumstances that may require it after a flood occurs, or in areas that have been affected for a longer period of time.

1. Black Water Floods - (Category 3)

When outdoor flooding invades your home from overflowing streams or rivers, it may contain sewage, chemicals or dead animal carcasses. This water can be considered contaminated and is known as black water or - (Category 3). A flood cut is usually necessary when this type of flooding occurs because your home’s drywall and any insulation behind it may be affected by the dirty water and will need replacing.

2. Wet Insulation

Flood technicians may perform a flood cut and tear out sections of drywall if they believe any insulation behind your home’s walls has water damage. Because once insulation is wet, it can loose its R value, and some cases depending on the insulation, it can be harder to dry. 

3. Mold Growth

After flooding, mold can begin to grow behind interior walls and spread quickly if it is not addressed. Flood technicians may perform a flood cut to check for mold and treat the area if any is found. Because mold does not need sunlight to grow, it can spread from interior walls to other areas and cause an unpleasant odor in your home. A flood cut can prevent this and keep mold at bay.

Why Realtors Should Choose SERVPRO of Benton & Linn Counties

5/18/2020 (Permalink)

Currently, we are in a time where the real estate market is hot. Houses are selling faster than they can be listed. We are seeing interest rates drop to an all-time low and what a better time to have an edge with a reputation for having quality listings whether it be a commercial or a residential listing. SERVPRO of Benton & Linn County understands that you want to move a sale through quickly to get your commission. How your listing looks is everything to a potential buyer and we can assist in making that happen. It doesn’t matter what shape or situation your listing is in, the SERVPRO of Benton and Linn County's team can assist you in many different ways to make this sale is quick and the most profitable for you!  Our team can assist you in inspecting a crawl space/attic area for mold, water, or biohazard damage and fix this damage efficiently.  Our team can even assist in estate sales in the case of hoarder cleanouts with optional inventory itemization and cleaning services.   A SERVPRO of Benton & Linn Counties professional would be happy to attend your next sales meeting to discuss how to recognize the potential for mold and what to do in case of a fire or water emergency.

We Repair Storm Damage in Benton & Linn Counties

4/30/2020 (Permalink)

Frozen Pipe Frozen pipe. When this happens call the professionals at SERVPRO of Benton County at 541-745-2097

Winter storms are not a common occurance in Benton and Linn Counties, but it can can happen with little or no advanced warning. Snow and ice buildup on the roof or other building structure can cause water intrusion damage to your home or commercial property. SERVPRO® of Benton County & Linn County wants our community to know that we are ready to respond to your storm damage call and will begin the cleanup and restoration process immediately. We have the specialized training and state-of-the-art equipment needed to restore your business or home back to pre-storm condition. Here are some of the storm and related services we offer:

We hope you never experience winter storm damage but if you do, we want to help. We know that every minute counts when it comes to preventing storm damage repairs from becoming costly. Our team of highly trained professionals is on call 24 hours a day every day. Call us today at 541-745-2097. 

SERVPRO® of Benton County is Independently Owned and Operated.

Do's and Don'ts for Water Damage

4/27/2020 (Permalink)

 Water damage can be risky. These DO's and DON'TS Emergency Tips for water damage will help home owners until we arrive to take care of them.

These DO's and DON'TS Emergency Tips for water damage will assist you in taking quick proper action to help you reduce damage and increase the chances of successful restoration before help arrives.

Sanitary Water-Clear

DO:

  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.

DON'T:

  • Enter rooms with standing water where electrical shock hazards may occur.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors as this may cause staining.

Contaminated Water-Gray, Black or Sewage

DO:

  • Avoid all contact with sewage and items contaminated by sewage.
  • Wash you're hands thoroughly after contact with contaminated items.

DON'T:

  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleanliness if exposed to the contaminated area.

Note: If exposed to harmful waste, OSHA recommends a post-exposure medical evaluation. Consult your local health department or physician.

Why SERVPRO

4/27/2020 (Permalink)

SERVPRO Vehicles There is no job to big for SERVPRO of Benton County and Linn County. Call us if you need help.

Since its founding in 1967 SERVPRO has expanded to over 1,700+ locations across the United States and Canada. Since then SERVPRO has also greatly expanded the array of services we offer. Since those services range from carpet cleaning and deodorization to large scale disaster recovery and with SERVPRO’s 1,700+ locations our collective knowledge and experience are one of the greatest assets SERVPRO has and we know how to use it. SERVPRO locations provide all kinds of support to each other ranging from equipment to people-power and technical advice. Sometimes we might run into an issue that we have not encountered before or possibly elements to a job that prevents our normal methods for jobs. This is when we have been able to rely on the knowledge base which our corporate office and other SERVPROs have accumulated. It does not matter what emergency you are facing. From Water Mitigation, Fire Restoration, or Mold Remediation. SERVPRO has the team and backing to handle it all. We are known for taking care of big problems and disasters, but we also are adept at helping people with issues you normally may not know the solution too. If you have an emergency which makes you think “I don’t even know who does this,” try giving us a call.

SERVPRO of Benton County, SERVPRO of Linn County. We can help. 541-745-2097 or 541-745-3971

Process of Fire Restoration

4/27/2020 (Permalink)

When it comes to fire damage, preparation is the key.

The first 48 hours after a fire often can be the difference between "restoring" vs. "replacing" your property and/or personal items. SERVPRO of Birmingham provides timely response with restoration services ranging from fire, smoke, and soot removal, to content claims inventory and document restoration.

If you have experienced fire damage in your home or business, here is what to expect from us:

One Hour: Within one hour from notice of loss, a priority responder will contact you.

Four Hours: Within four hours of loss notification, our certified technicians will be onsite to assess the damage.

Eight Hours: Within eight hours of on-site arrival, certified technicians will be working neatly and efficiently to clean, restore, and deodorization. Pre-cleaning for restoration, to prevent any further damage from soot and smoke.

Detailed Explanation: A trained and uniformed technician will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome. We then use state-of-the-art restoration techniques to ensure your home or business is back to normal in an appropriate timeframe.

Final Walk-through: After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

Fire Tips for Kids

4/24/2020 (Permalink)

Lego Firefighter Children are going to be curious about fire, but it can be dangerous and costly.

According to the American Burn Association, children are the most susceptible to burn injuries. 73% of all burn injuries happen in the home. At some point in time, children are going to be curious about fire, but it can be dangerous and costly.

Here are some tips to follow to keep your family safe according to the National Protection Association:

  • Be sure to keep all matches and lighters out of the reach of children, preferably somewhere up high or in a locked cabinet.
  • Closely supervise your children, making sure that they are away from any fire sources, including lit candles, cigarettes, fire pits, and stoves.
  • Take advantage of any opportunity to teach your children about fire safety.
  • Explain that fires are something to be taken seriously as they move very fast and can hurt you with contact.
  • Teach young children to not touch matches or lighters, and to notify an adult immediately if found.
  • Establish a clear set of rules and consequences about unsupervised and unapproved uses of fire.
  • Remember, children are always watching. Make sure you set a good example by handling fire in a safe manner.
  • Show your children appreciation for displaying respect and age-appropriate responsibility when it comes to fire.

If your children happen to burn themselves, cool the burn by running it under cold water for 10 to 15 minutes.

If it is a more serious burn, CALL 9-1-1

SERVPRO® of Benton County & Linn County is Here to Help® Businesses Get Back to Business

4/20/2020 (Permalink)

Coronavirus We’ll deep clean your business and get you ready to reopen your doors!

This Pandemic Won’t Last Forever

This global pandemic crisis caused by COVID-19 has taken away many of the social activities that we as Americans enjoy, but it will not last forever. When businesses reopen, people will be ready to socialize, dine, and enjoy all the activities that they used to. SERVPRO of Benton County and Linn County wants to help our community businesses get back to business. We have years of experience cleaning biological contaminants and viruses similar to COVID-19 and we use EPA-approved hospital-grade cleaning products.

Cleaning and Disinfecting Your Facility

We follow the national Centers for Disease Control and Prevention (CDC) recommendations and adhere to their strict protocols for cleaning and disinfecting both porous and nonporous surfaces. The CDC recommends the routine cleaning of all high-touch surfaces including:

  • Tables
  • Handles
  • Doorknobs
  • Light switches
  • Countertops
  • Desks
  • Keyboards
  • Bathroom fixtures
  • Common areas

SERVPRO Technicians are Uniquely Prepared

Our highly trained professionals are required to undergo rigorous initial and ongoing specialty cleaning training and we are uniquely positioned to respond to any biological cleaning need. When you are ready to get back to business, SERVPRO® of Benton County and Linn County wants to help.  Our team is specialty trained to provide the highest level of commercial cleaning and restoration services. Call us today at 541-745-2097. We’ll clean and restore your business in Benton & Linn County “Like it never even happened.”

SERVPRO® of Benton County, and Linn County is Independently Owned and Operated.

We Can Clean Your Home or Business!

4/20/2020 (Permalink)

Coronavirus SERVPRO of Benton County and Linn County are trained professionals for cleaning for the Coronavirus

The COVID-19 (Coronavirus) pandemic has reminded all of us how important it is to properly clean the surfaces and objects we handle.

According to the Centers for Disease Control and Prevention (CDC), cleaning and disinfecting are separate processes. Cleaning removes dirt, oils and most surface germs. Disinfection kills (or deactivates) remaining germs.

SERVPRO® of Benton County and Linn County is qualified to clean and properly apply disinfectants according to the CDC’s protocols.

We have numerous years of experience in cleaning and disinfecting contaminants, including infectious bio hazards. We have specific training and the appropriate equipment to go beyond standard cleaning services.  More recently, our professionals received additional training certifications regarding COVID-19 decontamination.

Many SERVPRO cleaning products include products the CDC recommends for other coronaviruses (such as SARS).  The EPA has just added three more of our branded disinfectants to their approved product list!  Although there has not yet been product testing against COVID-19, we can assure our community in and around Boulder that we follow all of the CDC-recommended guidelines.

We clean and disinfect high-touch surfaces such as:

  • Counters and tabletops
  • Doorknobs
  • Light switches
  • Toilets & other bathroom fixtures (faucets, handrails, tubs & showers)
  • Tablets, keyboards & other office (home or business) equipment

We also clean soft surfaces such as:

  • Carpets & rugs
  • Upholstered furniture
  • Exercise mats

The CDC recommends cleaning and disinfecting the following areas:

  • Kitchen & dining areas
  • Bathrooms
  • Schools, classrooms, conference rooms
  • Retail spaces, including
    • Sales counters
    • Racks, shelves
    • Hand-rails & elevator cars
    • Flooring, regardless of material
    • Water fountains
    • Carpets, rugs
    • Fitness equipment
    • Playground equipment

Call SERVPRO of Benton County and Linn County for a Proactive Cleaning Today!

We care and are Ready To Respond!  SERVPRO of Benton County and Linn County 541-745-2097.

SERVPRO of Benton County and Linn County is independently owned and operated.

Conserving water and why it is important.

3/23/2020 (Permalink)

Conservation can come in many forms. Water is a very important resource to us and we have to be sure to turn off faucets and conserve water when we are able to. Here are some tips for your family and children to follow when it comes to conserving water from SERVPRO of Benton County.

When it comes to water conservation, making the matter apparent to your children will have many benefits. It will begin to teach them the value and practices of conservation early on in their lives, a lesson that will hopefully stick for long into the future. Kids are sponges – chances are if you teach your child a way to save water in an interesting way, he or she will relay the message to classmates or friends.

Turning off the tap: minimize water use in the shower by turning off the shower head while shampooing and conditioning. Depending on where they live, this practice alone could save the average family up to $100 and 3,200 gallons of water per year (*based on a family of 3).

Sometimes you or your kids will pour more water than they wind up drinking. Instead of dumping this water down the drain, use it to water your plants, pour it into your pet’s water bowl, into your teapot or another practical use that will eliminate having to use the faucet. The same goes for ice cubes left at the end of your water glass.

Avoiding toys that require a constant stream of water as opposed to those that you fill can make a major difference when it comes to water usage. If it’s just too hot, limiting their time playing in the sprinkler can keep tabs on the situation. Also reminding your children to not play in the running water faucets and keep water use to just the needed usages.

Once you start conserving, expose your children to the struggles for clean water around the world. What they’re doing at home may translate into wanting to do more to help others.

Ways to prevent MOLD in your home.

3/20/2020 (Permalink)

Picture Shows mold growth in a corner of a wall where it meets with an outside door. This picture shows mold growth in a corner of a wall where it meets with a out side door.

Here are some ways to keep your home safe from mold damages and prevent further damage. Brought to you by SERVPRO of Benton and Linn County.

  1. Eliminate Clutter

Clutter blocks airflow and prevents your HVAC system from circulating air. Furniture and curtains that block supply grilles cause condensation. All this moisture creates microclimates in your home that welcome mold growth.  Push furniture away from vents and grilles to keep air circulating. On humid, still days, run a couple of fans to keep air moving.

  1. Shut Windows and Doors When AC Is On

When you open windows and doors, you let air conditioning escape, waste money, and invite humid air into your cooler home. This causes condensation, which mold loves. So keep doors and windows shut when the AC is humming.  Also, maintain your home at around 80 degrees when you’re on vacation or at work. Too often, we bump the thermostat up to 85 degrees, or turn off the AC when we’re away. This raises temperature and humidity, which creates the ideal home for mold.

  1. Monitor Humidity

An indoor humidity monitor will help you keep track of moisture levels that, ideally, fall between 35% and 50% relative humidity; in very humid climates, at the height of summer, you may have to live with readings closer to 55%. But if you reach 60% relative humidity, it’s time to look for the source of the added moisture; above 70% relative humidity, certain species of mold can begin growing.

4. Water Damage 

If left untreated can cause major damage in your home including serious Mold Growth. 

water damage whether it is a clean water break, a leaking washing machine, or a sewage leak, it is still very important to address it quickly before further damage occurs. SERVPRO is equipped to handle whatever the situation, whether large or small.

Permanent damage happens quickly, from wood surfaces deteriorating, carpet delaminating, or mold beginning to appear because of the moist conditions. This is why it is so important to act quickly.

If your home is experiencing Mold give SERVPRO of Benton and Linn County a call today at (541)745-2097

What can cause Water Damage in your home?

3/10/2020 (Permalink)

picture show water damage insulation in a crawl space under a home. Water Damage can happen all over your home, and even underneath it.

A Leaky Basement

One of the most common causes of water damage is a leaky basement. To make repairs, you have to find the leak. We can help address this problem

Leaky Plumbing

Another cause of water damage is a leaky plumbing system. Unless the system is plagued by multiple leaks, you can do the repair yourself. Depending on the extensiveness of the damage, you can either patch up the leaky pipe or change one or several damaged pipes if the problem is internal. SERVPRO can always help you with water damage repair that is out of your hands.

Fixing the Plant Root System

Did you know that plant and shrub overgrowth could cause water damage to the home too? When the root system of the plant and shrub is too close to a structure, water could penetrate its foundation. You can resolve minor water damage caused by plant overgrowth by trimming the shrubs and removing water that pools near the foundation of your home.

Damaged Drywall

For ceilings, the usual culprit is a leaky roof or a leaky toilet. For leaky toilets, we highly recommend getting a Plumber to stop the leak. Then let the Professionals at SERVPRO repair any damages that may have occurred.  We can repair drywall, dry any moisture and help protect against mold. 

Call SERVPRO today if your home or business is experiencing Water Damage our number is (541)745-2097.

Fire Safety at Home and what you need to know.

3/5/2020 (Permalink)

picture of a home interior that had to be gutted down to the 2/4 studs SERVPRO of Benton/Linn County working on a fire loss in Salem OR.

Fires can be very frightening – they are scary, spread quickly and can cause devastating losses.  While we cannot completely fire-proof our homes, there are a few steps you can take to help protect your family in the event of a fire.

  • Install and regularly test smoke detectors. Statistics show that working smoke detectors reduce the risk of death in a house fire almost in half! Fires spread quickly, and once that alarm sounds, you may only have a minute or two to escape.
  • Practice Fire Drills at home.Since time is of the utmost importance during a fire, it is best to KNOW what do in the event of a fire.  What is the best escape route? Where does the family meet up outside?  In order to respond quickly, it is best to have a rehearsed plan ahead of time.
  • Have fire extinguishers handy & know how to use them.Keep them in an easy access location near a likely source of fire – in the kitchen, the laundry room, etc.  And maybe buy a few extra and have your children practice using them (probably best to do OUTSIDE).
  • Childproof your kitchen.To keep small children from accidentally turning on the stove, which may having something on it that could burn.
  • Keep matches and lighters out of reach of children.And teach your children they are not toys.

While no one wants to imagine what they would do in the event of a fire, it is better to be prepared, and have a plan to help keep your family as safe as possible.  And if you do experience a fire, do not hesitate to call your Fire Restoration Specialists at SERVPRO.  We are here to help. We can take care of your home, so you can take care of your family.

SERVPRO can finish the job.

3/3/2020 (Permalink)

Wood floors that had to be sanded down and restained after a water loss in the kitchen. SERVPRO crew repaired water damaged hard wood floors.

SERVPRO can start and finish the job.

Did you know that Benton/Linn County SERVPRO has an in house construction company? Well we do! When you chose to have SERVPRO come, and work on your home or business we are able to finish the job completely.   You don’t have to worry about finding another company to finish the repairs. Our construction crew is made up of   two project managers, three carpenter teams, and a painting crew.  They are extremely talented and hard working.  Our project mangers work with the insurance company to insure the job is being done to insurance standards, and to what the customer wants.  Our mission is to make this situation the easiest we can on the customer, and make sure they are happy with the work that was performed on their home or business.

Why SERVPRO of Benton/Linn County?

2/19/2020 (Permalink)

picture is of our Marketing Team getting ready to run in the the river for the polar plunge SERVPRO of Benton/Linn County Marketing Team.

SERVPRO of Benton/Linn County is a company that strongly believes in giving back to the community.  SERVPRO of Benton/Linn County is involved in many charitable events during the year. SERVPRO of Benton County staff goes above and beyond to give back. Just recently we participated in two fundraisers back to back in one day. These organizations mean so much to our SERVPRO family.

On February 15th, 2020, SERVPRO of Benton and Linn County participated in the Polar Plunge for the Special Olympics which benefits our local Special Olympic athletes, and the Run Off Your Tutu for Furniture Share which helps local in-need families with beds and furniture. Both of these organizations impact our community greatly.  SERVPRO of Benton/Linn County's mission is to give back whenever we can. That’s why when you're looking for a company to work on your home or business for your restoration needs, SERVPRO of Benton/Linn County is the one to pick, because we care for our community.

Cell phone charger fires and how to keep you and your home safe

2/11/2020 (Permalink)

Picture shows a matress out in a front yard that that had caught fire due to a faulty cell phone charger, Always use phone chargers that are recommend for you cell phone.

SERVPRO of Benton/Linn County in January 2020 responded to two home fires that were caused by cell phone chargers. Now days it’s hard to find a home that doesn’t have a cell phone in it, and if there is a cell phone then there will be charger.  Our phones are major part of our day, and we have them will us all the time. I personally have mine on me 24/7, and I charge it on my night stand next to my bed.  Did you know that chargers produce a large amount on energy? One fire we responded to the cell phone charger caught a mattress in a child's bedroom on fire. He are some tips to help keep you safe from a cell phone charger fire.

  1. Only buy and use devices that are listed by a quality testing laboratory.
  2. Make sure to always follow the manufacturer’s instruction.
  3. Only use the battery and charging cord that’s designed for you specific device.
  4. Do not charge your device under a pillow, on your bed, on a couch or in a location that’s exposed to direct sunlight.

We here at SERVPRO of Benton/Linn county is always here to help if your home or business has experienced a fire. We are ready to help 24/7.

Top Causes for Cooking fires

2/5/2020 (Permalink)

picture shows damage from a microwave fire. Yes! Microwaves are helpful, but can cause extreme damage when they malfunction.

Cooking fires are one of the most common fires that accrue in a home. 

The top main cause of a cooking fire are:

  1. Towels or pot holder left on the stove to close to the burner.
  2. Cooking with hot oils.
  3. Cooking on to high of heat.
  4. Food that burns in the oven or on the stove top.
  5. Microwaves 

The Damage that cooking fires can be very hard to deal with, and to clean up.

That where we come in. SERVPRO of Benton/Linn County has many years of experience with fires, and smoke restoration. SERVPRO can make your kitchen and home like new. I know I need to be reminded to keep an eye on the stove when I am cooking. If your home experiences a fire give us a call. Here at SERVPRO of Benton/Linn County we are always here 24/7 to help.

Fire Emergency Plan, and why we need one.

2/5/2020 (Permalink)

We are all busy with kids, school, work, after school activities, but we all need to take some time out of our busy schedule, and make a family fire plan. I know as a parent it hard to juggle family life, but safety for my family is always on my mind. Here is what you can do.

  • Make a map of your home, and make a fire exit plan. Post you fire plan in the kitchen area a daily reminder.
  • Teach safety techniques like step by step how to instructions to stay low to the ground, and cover your face with your shirt or a pillow case to protect from the smoke
  • Conduct drills like listening for the smoke detector, and practicing the fire exit plan for evacuation.
  • Talk about fire safety with your children. Play games to teach them stop drop and roll, and to be ready for if a fire if it happened in your home.

If a fire happens in your home SERVPRO of Benton/Linn County can help you fix your home. We are here for you and your home 24/7.

How to protect your home in a storm

1/27/2020 (Permalink)

Picture shows a tree being uprooted out of the ground and falling in to a home. In the Pacific North West it is very common to have wind storms, and them to cause a major damage to homes.

We live in the Pacific Northwest and we love it! That also means we have a a lot of different weather that we experience in the winter months. From strong winds and rain to heavy snow here are 4 ways to protect your home from a storm. 

    1. Clear away outdoor items

Make sure all lawn furniture, gardening tools, sporting equipment and other outdoor items are stored away if a storm is heading your way. High winds during a heavy storm can potentially pick up these items and send them flying through a window or far away from your home. Putting away loose outdoor items in this situation can protect your house (and your neighbors’ houses) from unnecessary damage.

    1. Trim the trees

Take time to examine the trees in your yard or surrounding your house.

Storms will often snap large tree branches, which can damage your home's siding, smash your car or even topple power lines and cause outages. If the tree has a loose connection with a big branch, consider sawing it off. It might reduce some shade in the yard, but can potentially protect your home.

    1. Have standby power

Electricity lines are vulnerable during storms. Fallen branches can easily snap the power lines, and lightning strikes can blow up transformers, causing major power outages.

A whole-house surge protective device runs in the $200 to $300 range and is easy for an electrician to install. A generator is a great way to protect your home during storms and for a constant back up.

    1. Flood-proof your home

Heavy rainstorms can lead to flooding, which can potentially wreak havoc on homes. Water damage can devalue a house and cause significant problems with the foundation.

Be ready in case of emergency, but if and when one occurs, rely on the professionals at Linn/Benton County SERVPRO. Call us today at (541)745-2097.

What can cause water damage in your home or business

1/22/2020 (Permalink)

picture shouse mold growth and staining from water damage. Why you should you act fast when you are experiencing water damage.

A Leaky Basement

One of the most common causes of water damage is a leaky basement. To make repairs, you have to find the leak. We can help address this problem

Leaky Plumbing

Another cause of water damage is a leaky plumbing system. Unless the system is plagued by multiple leaks, you can do the repair yourself. Depending on the extensiveness of the damage, you can either patch up the leaky pipe or change one or several damaged pipes if the problem is internal. SERVPRO can always help you with water damage repair that is out of your hands.

Fixing the Plant Root System

Did you know that plant and shrub overgrowth could cause water damage to the home too? When the root system of the plant and shrub is too close to a structure, water could penetrate its foundation. You can resolve minor water damage caused by plant overgrowth by trimming the shrubs and removing water that pools near the foundation of your home.

Damaged Drywall

For ceilings, the usual culprit is a leaky roof or a leaky toilet. For leaky toilets, we highly recommend getting a Plumber to stop the leak. Then let the Professionals at SERVPRO repair any damages that may have occurred.  We can repair drywall, dry any moisture and help protect against mold. 

 We take all the precautions to make sure we repair the damage the right way and keep your family safe from mold and other issues caused by water damage. Call SERVPRO today at(541)745-2097.

What we at Linn/Benton County SERVPRO stand for

1/22/2020 (Permalink)

Picture  shows hardwood floor being cleaned and re- sealed SERVPRO makes restored floors look great. We offer restoration for all different kinds of damages.

SERVPRO Stands for many different things and it makes us so happy to be able to serve our community with all their restoration needs.  SERVPRO works to help people restore their damages and make the restoration process as smooth as possible. We will make your home safe for your whole family.

SERVPRO of Linn and Benton County is all about serving our community and serving people; we want to be a resource, to be helpful to others—that is why we do business, and the why we do business is the most important thing, in our minds.  So, obviously people know what we do, but we want to be out there being involved in the community and be there when people need assistance, and so that is our number one focus, our number one mission: to serve our customers in time of need and give them the peace of mind.


If you need help restoring damage in your home or elsewhere, call SERVPRO of Linn/Benton County. We clean water damage, fire damage, biohazard, mold damage and so much more. We always want you to be happy with the job we do for you.

Rely on the professionals at SERVPRO of Benton County and SERVPRO of Linn County to make it “Like it never even happened.”

If you have any questions please call 541-745-2097

Carbon Monoxide - what are the risks?

1/17/2020 (Permalink)

this is a picture of a carbon monoxide detector Having CO Detectors in your home can help save lives.

When a winter storm hits, temperatures plummet. We feel the cold, even indoors as houses can be drafty, or a loss of power causes a loss of heat.  As many turn on portable heaters, the risk of fire is probably their primary safety concern.  Most people do not even consider the risk of Carbon Monoxide Poisoning!  But many common practices that come with a winter storm do come with an increased risk of accidental CO poisoning. To reduce your risk, and help keep your family safer during a winter storm, please be aware of the following :

  • Proper use and ventilation of portable generators. Generators can be a life saver during a loss of power in a Winter Storm.  But they also create CO, so only use a generator per manufacturer’s instructions, and only in areas with proper ventilation. Never place one in an enclosed space, such as a basement, attic or attached garage. And make sure it is placed at least 15 feet away from a window or door into the home!
  • Make sure chimneys are clean. Woodstoves, or wood burning fireplaces are a great source of heat in a cold snap. However, if the chimney is clogged, that CO filled smoke will feed back into the home, putting everyone at risk.
  • Do not idle your car, or any vehicle, in a garage. Even with a garage door open, the colder air condenses the CO in the exhaust from the vehicle.
  • Don’t use your oven or stove to heat your home.
  • ANYTHING that burns fuel can create CO. Gas-Powered Generators, Furnaces, Wood stoves, Kerosene heaters, Gas-powered tools, Gas-Powered home appliances, Gas and Charcoal Grills, and, of course, vehicles.  Only use these items in well ventilated areas.
  • Check exterior vents for ice or snow covering. During a storm, your furnace and appliance’s exhaust vents can become covered in ice or snow.  This can cause that exhaust to vent into the home, putting you and your family at great risk.
  • Install Carbon Monoxide detectors. Have at least one on every floor of your home. Change out the batteries when you change clocks for Daylight Savings.

While we cannot ever be 100% prepared for a storm, making sure your home’s heating systems are in good shape BEFORE winter storms strike is your best defense.  If you need the name of a good Chimney Sweep, or Heating & Cooling Company, call us at SERVPRO for a recommendation. We have worked with many wonderful Service Men and Women in our community and are happy to help you find someone to assist you.

Fire Safety with Kids

12/9/2019 (Permalink)

in this picture you will see children following fire safty practice when a room is filled with smoke. It is extremely important to teach Fire Safety to children , and how to properly evacuate and area with fire and smoke.

Home fires can start quickly, and spread at an incredible rate.  Studies have shown that once a smoke detector goes off in your home, you only have about 2 minutes to get out safely! When you have young children in the house, that thought can be overwhelming and frightening.  Altho we cannot always prevent a fire from starting, there are things we can do to help our families get out safely if a fire occurs.

Working Smoke Detectors/Alarms are of utmost importance!! Altho you only have about 2 minutes to escape once the alarm sounds, smoke detectors in the home have been shown to reduce fire-related deaths by 50%.  Considering half of all home fires occur between 11PM – 7AM, when most folks are sleeping, a working smoke detector sounding the alarm can make all the difference. As well as with so many fires starting during the night time, it is a good idea to have working alarms in each bedroom, outside each separate sleeping area, and on every level of the home. For the best protection, install interconnected smoke alarms. This way, when one goes off, they all sound.  Practice a few times with the alarm actually sounding, to ensure that your child is not afraid of the sound, and that they know what they should do when they hear the alarm

Also, practice escaping out of every room of your home.  Make a game of it, see how many different ways you can get out to your designated ‘safe space’ and meeting area. Even have your kids help draw a map of your different escape routes. They will have fun. Drawing a map also helps ingrain it into their minds, making them more likely to remember what to do in the event of an actually fire.

Teach kids to not play with matches and lighters.  Make a habit of storing these items up and out of reach of young children. Teach children that if they happen to find a match or lighter, to take it to a trusted adult immediately!

Fires can be devastating, and sadly, we cannot completely fire-proof our world.   But just a little bit of planning can make a big difference for your family. And if you ever do experience a fire, do not hesitate to call upon your Fire Restoration Specialists at SERVPRO! We are always here to help.

What can SERVPRO do for you and your business?

12/5/2019 (Permalink)

SERVPRO of Benton/Linn county Techs preforming a fire clean SERVPRO of Benton/Linn County Techs are preforming a fire clean on a commercial building

When a fire damages your business, it can be a really stressful, and scary time.

A business can be the very thing that supports your life and family, so when a fire occurs, things need to be fixed as soon as possible.

Some of the steps we use to mitigate fire damage is:

Step1: Emergency Contact

Step 2: Inspection and Fire Damage Assessment

Step 3: Immediate Board-Up and Roof Tarp Service (if needed)

Step 4: Water Removal and Drying (if water damage is present)

Step 5: Removal of Smoke and Soot from All Surfaces

Step 6: Cleaning and Repair

Step 7: Restoration

Usually fires have a pretty short timeline. We're first call responders. We get the fire alerts and then one of us will go out to the fire and just let the customers know that we're there to be of assistance. We stay out of the way of the professionals and will hang out and give the property owner any assistance we can. We can help them get the insurance process started by calling their agent for them while they take care of their family or simply just getting them food or water.

SERVPRO of Benton/Linn county specializes in fire restoration, so when you need help, we can make it “Like it never even happened.”

The Camp Fire, and the Damage

11/25/2019 (Permalink)

An American Flag with fire raging in the back ground. The Camp fire is still to this day California's most devastating and deadliest fire.

It’s been a year since the Camp Fire accrued November 8th 2018. The fire took over 3 weeks to put out. The fire was caused by a transmission line owned and operated by PG& E of California. The fire consumed over 150,000 acres, and destroyed 18,000 building.  More than 10 towns were affected in some way from this horrible fire.  The Camp Fire is one of the most destructive and deadliest fires in California’s history.  SERVPRO of Benton/Linn County was dispatched to go, and help assist other local SERVPRO’s with the clean- up effort.  Over the 6 week period we were there we cleaned over 25 homes and building from smoke damage. Now that it’s been a year the people who were affected by the Camp Fire our still on our mind, and prayers.  

We here at SERVPRO don’t just do restoration, but construction too!

11/19/2019 (Permalink)

Begining stages of framing for our new SERVPRO/ MCGinnis office building, Our owners and employees put many hours in to our new office and shop.This picture shows the beginning stages of the framing.

Behind SERVPRO of Benton/Linn County, we are backed by McGinnis Enterprises, the construction company.

Having a construction company behind our SERVPRO name allows us to do new construction and other projects beyond the restoration and mitigation that SERVPRO is known for.

An example of the work we do, is our new office, hand built by our franchise owners, Tim and Nick McGinnis.

Tim and Nick worked tirelessly on the building, from groundbreaking to what it is today. Now it serves as a very comfortable office, and a large warehouse, equipped to fix large quantities of contents, service vehicles, and store our machinery.

An example of the things SERVPRO of Benton County and McGinnis Enterprises is capable of is: Mitigation, Restoration, Clean up, Biohazard, HVAC cleaning, construction and carpentry.

Having a contractors license allows us to do so many things. If you are needing restoration help, or remolding you bathroom give us a call today (541)745-2097.

What SERVPRO does to keep the customer and employee’s safe.

11/1/2019 (Permalink)

Axel and Daniel from SERVPRO of Benton/Linn county are demostration how to use Personal Protective Equipment. In this picture is our crew lead Axel and project manager Daniel.They are doing a demonstration on how to put on, and remove PPE.

In SERVPRO of Benton/Linn County’s line of work, we face a lot of jobs that pertain to biohazard, including exposure to blood or bodily fluids. We are here with the tools necessary to clean up situations that normally would not be safe for the average individual.

Our franchise is there to clean up after deaths, sickness, sewage, or accidents, so you don’t have to!

  1. Part of the precautions that we take to keep our techs safe, is proper training, and continuing education; we are never done learning how to be even better at our jobs. This includes weekly meetings where we go over a particular subject, and training's.

Another part to how we keep our techs safe is through proper PPE, also known as “Personal Protective Equipment”.  One of the important requirements for our techs is to have or acknowledge the need for a Hepatitis B vaccination.

For extreme biohazard risk, our techs  will apply a suit, gloves, face mask, and then seal it with tape, to ensure full security from biohazard elements.

At SERVPRO of Benton/Linn County, we always ensure the safety of not just out customers, but our employees too!

How to prevent mold in your home

10/31/2019 (Permalink)

Mold growing on drywall. In this picture a water heater had been leaking over a period of time causing massive mold growth and damage to the drywall.

Mold!        

Most hear the word and think ‘YUCK!’. It’s easy to forget that mold can ever be a good thing! We use it to make some cheeses and even penicillin.  It is one of nature’s beneficial decomposers.  Mold can, and does, grow anywhere – as anyone in Oregon knows only too well! But, it’s easy to forget any of the good reasons for mold when we find it in our homes.  Decomposing our carpets, or drywall, or floorboards…

To flip the old adage, a good defense against mold is a good offense. Its best to prevent mold growth before it becomes a problem.  And the best offense is: moisture control.  Easier said than done, here in Oregon, I know!  Mold can be costly to fix, but relatively easy to prevent. Here are a few ways you can help curb indoor moisture issues, and the mold that thrives on it.

  • Identify potential problem areas in your house.While you cannot ‘mold-proof’ your home, you can take measures to make it more ‘mold-resistant’.  Inspect your home for problem areas: does your basement flood? Do you experience condensation on windows? Invest a little time and money now to address such issues.
  • Dry wet areas immediately. Mold needs moisture to grow – taking a moment to wipe up any standing/pooling water can prevent mold growth.
  • Proper Ventilation.Every day household activities can encourage mold growth: cooking, showering, and doing laundry…making sure your kitchen, bathrooms and laundry room are properly ventilated can help keep moisture down, and thus keep mold from taking root.
  • Utilize ‘mold-resistant’ products in your home. Whether building a new home, or renovating an older home, consider using mold-resistant drywall or sheetrock in high-humidity rooms.
  • Clean or repair gutters.A mold problem may be a simple matter of a roof that is leaking due to a clogged or damaged gutter. Cleaning your gutters regularly and having them inspected for damage can help prevent water from invading home.

These are just a few of the often simple measures you can take, as a homeowner, to help protect your property, and your family against the potentially harmful effects of mold in your home.  If you do suspect or find mold in your home, call your Mold Remediation Specialists at SERVPRO.

Did you know SERVPRO cleans cars?

10/31/2019 (Permalink)

SERVPRO is not only known for their Fire and Water restoration, but we do plenty of cleanup jobs in our community.

Mostly, we do home cleanup, or business cleanup, but every once in a while, we get the opportunity to clean vehicles.

Recently, we had the honor of cleaning out a police cruiser for one of the local police departments in our area, it was pretty fun seeing it in our warehouse getting cleaned.

People will need car cleaning in the event there is a biohazard, like blood from an accident or someone gets car sick, excessive amounts of dirt, or smoke damage from smoking in the vehicle. We also do mold remediation on cars. We’re here to help when the job needs to be done!

SERVPRO of Benton County has all the equipment necessary to clean pretty much anything; including cars!

Why it is important to have your carpet cleaned in your office.

10/1/2019 (Permalink)

Cleaning carpets with a hot water extractor. Carpet cleaning in a office space.

Did you know that for the average household, regular vacuuming is the best way to keep your carpets clean?  Regularly vacuuming means 2x per week, with SLOW repetitive back and forth strokes. And by slow, we mean it should take you approximately 15-20 minutes to vacuum a 300sq ft room.  This should help remove about 80% of the dry soil in your carpet.  Even with regular vacuuming, it is recommended that your have your carpets deep cleaned once per year.  And this is on carpet where most folks remove their shoes before walking on.

Now, how about the carpets in your business or office?  We do not normally ask people to remove their shoes before entering...and we have a LOT of soil to track indoors here in Oregon!  It is recommended that offices and places of business have their carpets Professionally cleaned anywhere from every 3 months to a year.  It depends on the type of business and amount of traffic - school and healthcare environments should be deep cleaning more often than, say, a Real Estate Office.

Soil is not only unsightly on carpeting, surprisingly, it can actively wear down your carpet faster.  Soil particles work their way down into the carpets backing, and act as a grinding compound. As the carpet is walked on, the particles can cut the fibers.  This will eventually lead to fiber loss, and potentially, bare spots in the carpeting.

Soiled carpet can also become a breeding ground for mold and other microbes.  Regular Professional Cleaning can help reduce the risk of repeated illness in your workplace, as well as reduce symptoms of allergies or asthma.

If you need your business’ carpets Professionally Cleaned, call upon your neighbors at your locally owned and operated SERVPRO today at (541)745-2097

Your house or business is damaged by water…….What do you do?

9/12/2019 (Permalink)

Water damage carpet, and furniture in the OSU Valley Library Damage to the carpets and furniture.

Your house is damaged by water…….What do you do?

It is vital to act quickly, before more damage occurs. First you must stop the water source or intrusion. Once stopped, mitigating, or keeping more damage from happening, is where service professionals like SERVPRO of Benton County and SERVPRO of Linn County come in. SERVPRO can come out to your house, assess the damage, clean and dry the area affected, and restore it “Like it Never Even Happened.”

Professionals, like SERVPRO of Benton County and SERVPRO of Linn County can identify water damage in obvious areas, classify the type of water doing the damage, and put together a plan of action to mitigate and restore the affected area. In addition, restoration professionals find areas unseen that have been affected and create access, or use professionally designed equipment, that allows the drying and restoration process to occur.

Whatever type of water damage you may have, whether it is a clean water break, a leaking washing machine, or a sewage leak, it is still very important to address it quickly before further damage occurs. SERVPRO is equipped to handle whatever the situation, whether large or small.

Permanent damage happens quickly, from wood surfaces deteriorating, carpet delaminating, or mold beginning to appear because of the moist conditions. This is why it is so important to act quickly.

While you are waiting for your restoration professional to arrive, here’s a few things you can do:

  1. Shut off the source of water if possible or contact a qualified party to stop the water source.
  2. Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock. 
  3. Remove as much excess water as possible by mopping and blotting.
  4. Remove any newspapers, magazines or colored material that may bleed onto carpets.
  5. Wipe excess water from wood furniture after removing lamps and tabletop items.
  6. Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture. .

To prevent future water damage it’s a good idea to make sure that you regularly maintain your plumbing and roofing. In your bathroom and other rooms you should make certain that you have good ventilation and you should use good insulation in your windows and walls – especially your basement. Make sure as well to clean your gutters regularly and to make sure that there is no overspill. If you are buying a new home, make sure to research the area first to avoid houses on flood plains.

You can also prepare for potential water damage by making sure you keep your most important belongings up high and away from basement level. You should also make sure you have the number of a 24-hour emergency water damage restoration service, like SERVPRO of Benton County and SERVPRO of Linn County, in your phone at all times, and you should have good insurance coverage for your home, and for your possessions to cover the restoration services and items that needs may need replacing.

Be ready in case of emergency, but if and when one occurs, rely on the professionals at SERVPRO of Benton County and SERVPRO of Linn County

If you have any questions please call 541-745-2097

Storms in the Pacific North West

9/11/2019 (Permalink)

Funnel cloud from a wind/rain storm in Oregon Funnel cloud that was forming over the Willamette valley.

Living in the Pacific North West you almost never know what kind of weather you are going to see. The last week here in Oregon the weather has had a mind of it’s own. The temps went from the low 90’s to the low 60’s just in a matter of a couple of days. This brings very crazy weather.  Yesterday the mid-Valley experienced heavy rain at times and multiple funnel cloud.  With this kind of weather come flooding and wind damage to homes and businesses. We here at SERVPRO of Benton/Linn county are ready to respond 24/7 to any issue you home might be experiencing from the storm. SERVPRO has many years of storm damage experience.  If you home or business needs help from a storm give SERVPRO of Benton/Linn County a call at (541)745-2097.

I didn't Know Air Ducts needed to be cleaned!

8/22/2019 (Permalink)

2 photos with one showing a dirty airduct and the other a cleaned airduct Before and After a air duct cleaning.

It’s easy to forget that in our homes and our commercial spaces, that there is a cooling and heating machine in the ceiling, or in the wall, that requires maintenance.

Like how after a certain number of miles, your car requires an oil change; your forced air system and ducts require attention as well after a number of uses.

The National Air Duct Cleaners Association recommends getting your air ducts cleaned every three to five years. However, how often you need it depends on where you are located. Some locations in the U.S. tend to be more damp, which can lead to mold in the air ducts.

In addition to regular servicing, other times that you want to have those ducts cleaned are:

  • If you see, or smell mold within the duct system, many people in the U.S. have mold allergies, which can make your business and home life difficult.
  • You see or smell rodents within the duct system.
  • If the ducts are covered in dirt and debris
  • If you own pets that produce dander (which means cleaning the ducts more frequently)

By cleaning those ducts, you lower the chances for allergy attacks, and get to breathe clearly (see what we did there), knowing your air is clean. Energy savings is great too, by keeping your ducts clean, it keeps your air system from having to work harder, using more energy, which ends up costing you more. As the National Air Duct Cleaners Association says “Your heating and cooling system is the lungs of your home. The system taken air in and breathes air out.”

When you are running a business, customers are your number one responsibility, so get those ducts checked out and know that SERVPRO is always by your side! Call today to schedule your cleaning  (541)745-2097

OMG Did I leave the oven on!

8/9/2019 (Permalink)

About Ten years ago I was a mother of two very small boys, and a stay at home mom with a military husband that was gone a lot for work. It was a cold winter’s night and I decided to make brownies. Well it was dinner time and I realized I was out of butter. I loaded my littlies in to the car, and off we went to the store. I took us about 30min to get back to the house. To my surprise the fire department was about to break down my front door. The smoke alarm went off which notified our security system which then called the fire department. I had forgotten the brownies in the oven!! Thank goodness there was no fire but my home was full of brownie smoke. I am sure we have all been there at some point in our lives.

In the study, the NFPA outlined that “Cooking equipment was the leading cause of home structure fires and civilian fire injuries and the second leading cause of home fire deaths,” and accounts for over 47% of all reported home fires.most cooking fires occur during the holiday season between November and December, however, the risk is always there. Be cautious, and aware of all cooking equipment.

Here are some tips:

  1. If there is a fire in the oven, shut it off, and do not open the door. By opening the door oxygen is now free to feed the fire, which does not solve the problem. Keep the door shut, and the lack of oxygen will eventually cause the fire to die out.
  2. Do not leave dirty pans on the stove, anyone, especially children, can walk by and accidentally bump the knob and thus turning on the oven.
  3. Do not pour water on a grease fire! The water will sink to the bottom, and steam will make the flames rise higher. Use a fire extinguisher. In addition, 55% of non-fatal home cooking fire injuries occurs when the victim tries to fight the fire themselves!

Enjoy your meal, but please be careful of the dangers of cooking equipment. But if the unthinkable happens, don’t be afraid to call SERVPRO of Benton and Linn County, we will make it “Like it never even happened.”

Yes We Can!

7/3/2019 (Permalink)

SERVPRO of Benton/Linn County believes that no job it too big or too small.  We are a 24hr company, and will respond right away. Having a loss at you business can be very difficult, and we know that. Our project managers will work with the owner to schedule a time work on the loss when it good for them. SERVPRO of Benton/Linn County worked on a job where we were needed to work when the business was closed for the night, so that is would not disturb the business during the day. Our amazing technicians were more than happy to do that for the business owner.  If your place of business has experienced damage of any kind give SERVPRO of Benton/Linn County a call. We are here 24/7 to help.

Tips to avoid a brush fire, or yard fire.

7/3/2019 (Permalink)

We are approaching higher than normal temp for the Willamette valley which means the grass will dry out faster, and wild fire season will be here. Here are some tips to keep in mind to keep your yard and home safe this season.

  • Avoid outdoor burning.
  • Remove all dead foliage from your property.
  • Mow your yard before 10am in the morning.
  • Water your yard for at least 10 minutes every other day.

Keep in mind that when a Fire starts on dead or dry grass it will spread quickly, and can be very difficult to control. When fires are un-controlled it will destroy everything in its path. If your home is damaged by fire or smoke from an outdoor fire SERVPRO of Benton/Linn Can help you restore it to new.

SERVPRO and Smoke Damage Restoration

6/5/2019 (Permalink)

Smoke Damage

While some fires are a total loss not all of them are. There may be nothing or very little left to save but many fires are not as serious as a total loss. In some cases there is little structural damage to the home. Even in these cases, there is usually significant smoke and soot damage to the contents of the home. When the contents of a home such as furniture, kitchen utensils, dishes, toys, clothing, bedding and draperies or other personal items are damaged by smoke and soot mitigating the fire damage as soon as possible is important. Cleaning and restoring the contents to its preloss condition is a job for restoration professionals.


The first concern in every fire situation is safety. The fire restoration professionals at SERVPRO will take steps to make sure all workers and others entering a structure after a fire are safe. It is important to ensure the structure is sound before any evaluation work is done or before work begins.


Smoke and soot particles are Products of Incomplete Combustion (PIC). These are carcinogens that are considered to be dangerous. They can start to degrade contents of a home within just a few days, so dealing with them properly and immediately is necessary.


Once you have taken safety precautions the next step is to determine which items should be cleaned and where. Most soft goods such as bedding, clothing, and draperies will be taken to a dry cleaning or laundry facility for processing. Remaining items will be sorted as to whether the items are suitable for the restoration process or are to be thrown away.  SERVPRO is a restoration company and so taking care of all your items and restoring what we can to make it "Like it never even happened."


Odor issues come with smoke/soot damage. The first step in getting rid of odors is to get rid of the source. Most of the time, when restoration professionals are helping they will eliminate odor issues. Once the restoration is complete, if there is still a small odor then an additional step may be added to the restoration process.


When dealing with fire/smoke damage call your local SERVPRO. We are able to help you restore your home from damages. We look forward to helping you get the damage repaired as quickly and efficiently as possible.

Top 5 things you need to have on hand to prepare for a storm.

6/5/2019 (Permalink)

Living in the Pacific Northwest we get the occasional storm that will knock out power for a period of time. These 5 thing will come in handy in a time of a storm that cause power loss.

  1. Canned goods and a manual can opener

Now everyone knows in a natural disaster that canned fruits, vegetables and even things like canned beans are a great food supply. They will last a long time and offer you the nutrients you need. 

However, opening a can without a can opener can be difficult and sometimes not possible. Make sure to add a can opener to your set so in a time of disaster you have access to canned goods. 

  1. Batteries (big and small)

 One of the most important things you’re going to need in the event of al storm or hurricane is power and if you don’t have a generator, you’re going to be relying on batteries to get you through the day.

Not only are they going to be powering the flashlights you’re using to see at night, but they’re going to be powering other things as well that you’ll have to remember. For example, don’t forget to stock up on your hearing aid batteries if that’s one of the things you use.

  1. Water

 The most important thing, and everybody pretty much knows this, is you want to have drinking water on hand but what everybody doesn’t really know is how much do you need?

The American Red Cross recommends that you have one gallon, per person, per day in the event of a natural disaster. So that means a family of four, over five days is going to need 20 gallons of water.

  1. Cash is King

 When the power is out, credit cards and ATMs are a no-go so cash is a must have. Always keep a handy amount ready to go in case the storm fallout lasts longer than you anticipated and you need to get more supplies or fill up your gas tank.

SERVPRO Does Cleaning Services?

6/4/2019 (Permalink)

SERVPRO. NO job it to large or to small.

Did you know SERVPRO offers a cleaning service? if you are tired of having a messy office or dont have the tools to clean your commercial building, contact SERVPRO. Here are some of our commercial services. We understand that there is wear and tear on an office that eventually makes it really dirty especially during the winter months.

Air Ducts and HVAC

Biohazard and Sewage


Trauma and Crime Scene


Carpet and Upholstery


Drapes and Blinds


Ceilings, Walls, and Hard Floors


Odor Removal and Deodorization


Vandalism

Hiring a professional service means you are getting experience, expertise and professional cleaning tools that can clean your space more efficiently. You might be surprised by the amount of different services that we offer. We are more than just damage restoration we are a cleaning company as well. We offer monthly cleaning services. Learn more by contacting SERVPRO of Benton County. 

Hire SERVPRO for a one time clean or for reoccurring cleaning. Seeing the difference a professional service provides will not disappoint you.

Rely on the professionals at SERVPRO of Benton County and SERVPRO of Linn County to make it “Like it never even happened.”

If you have any questions please call 541-745-2097

4 Major Storm Protection Tips For Your Home

5/21/2019 (Permalink)

We live in the Pacific Northwest and we love it! That also means we have a a lot of different weather that we experience in the winter months. From strong winds and rain to heavy snow here are 4 ways to protect your home from a storm. If your home is damaged SERVPRO will make it like it never happened.

    1. Clear away outdoor items

Make sure all lawn furniture, gardening tools, sporting equipment and other outdoor items are stored away if a storm is heading your way. High winds during a heavy storm can potentially pick up these items and send them flying through a window or far away from your home. Putting away loose outdoor items in this situation can protect your house (and your neighbors’ houses) from unnecessary damage.

    1. Trim the trees

Take time to examine the trees in your yard or surrounding your house.

Storms will often snap large tree branches, which can damage your home's siding, smash your car or even topple power lines and cause outages. If the tree has a loose connection with a big branch, consider sawing it off. It might reduce some shade in the yard, but can potentially protect your home.

    1. Have standby power

Electricity lines are vulnerable during storms. Fallen branches can easily snap the power lines, and lightning strikes can blow up transformers, causing major power outages.

A whole-house surge protective device runs in the $200 to $300 range and is easy for an electrician to install. A generator is a great way to protect your home during storms and for a constant back up.

    1. Flood-proof your home

Heavy rainstorms can lead to flooding, which can potentially wreak havoc on homes. Water damage can devalue a house and cause significant problems with the foundation.

Be ready in case of emergency, but if and when one occurs, rely on the professionals at SERVPRO of Benton County and SERVPRO of Linn County to make it “Like it never even happened.”

If you have any questions please call 541-745-2097

Top 3 Ways to Prevent Mold in Your Home

5/21/2019 (Permalink)

Here are 7 ways to keep your home safe from mold damages and prevent further damage. Brought to you by SERVPRO.

  1. Eliminate Clutter

Clutter blocks airflow and prevents your HVAC system from circulating air. Furniture and curtains that block supply grilles cause condensation. All this moisture creates microclimates in your home that welcome mold growth.  Push furniture away from vents and grilles to keep air circulating. On humid, still days, run a couple of fans to keep air moving.

  1. Shut Windows and Doors When AC Is On

When you open windows and doors, you let air conditioning escape, waste money, and invite humid air into your cooler home. This causes condensation, which mold loves. So keep doors and windows shut when the AC is humming.  Also, maintain your home at around 80 degrees when you’re on vacation or at work. Too often, we bump the thermostat up to 85 degrees, or turn off the AC when we’re away. This raises temperature and humidity, which creates the ideal home for mold.

  1. Monitor Humidity

An indoor humidity monitor will help you keep track of moisture levels that, ideally, fall between 35% and 50% relative humidity; in very humid climates, at the height of summer, you may have to live with readings closer to 55%. But if you reach 60% relative humidity, it’s time to look for the source of the added moisture; above 70% relative humidity, certain species of mold can begin growing.

When fire happens in the work place.

4/25/2019 (Permalink)

This business went through a terrible fire. Closing the owners to close their doors for the time being.

While there are many reasons why a fire can start, many business fires start as a result of not paying attention to many different fire hazards in the workplace. 

While every workplace is different, there are some common fire hazards to watch for in your business.

Heat Generating Machinery

Hot machinery and heavy equipment can pose a fire risk. Be sure material that is combustible is kept away from sources of heat and are unplugged when not in use. Never leave equipment on overnight.

Broken Electrical Equipment

Fires caused by faulty equipment are the most common type in the workplace. Be sure to look out for loose or damaged wires. They need to be replaced immediately. Also keep your equipment checked and up to date. 

Faulty Fire Alarms

Be sure to check fire alarm systems and equipment often to make sure they are still in working order. If batteries run out your fire alarms will not sound in the case of a fire or smoke. It is important to make sure you have functional fire alarms in your office. 

Overloaded Sockets

Having too many things plugged in the same socket can be dangerous. Be sure to put one plug per socket and do not exceed 300 watts in the entire socket. This can reduce the risk of a fire in your workplace. 

What does SERVPRO stand for?

4/25/2019 (Permalink)

SERVPRO of Benton/Linn county

SERVPRO Stands for many different things and it makes us so happy to be able to serve our community with all their restoration needs.  SERVPRO works to help people restore their damages and make the restoration process as smooth as possible. We will make your home safe for your whole family.

SERVPRO of Linn and Benton County is all about serving our community and serving people; we want to be a resource, to be helpful to others—that is why we do business, and the why we do business is the most important thing, in our minds.  So, obviously people know what we do, but we want to be out there being involved in the community and be there when people need assistance, and so that is our number one focus, our number one mission: to serve our customers in time of need and give them the peace of mind.


If you need help restoring damage in your home or elsewhere, call SERVPRO of Benton County. We clean water damage, fire damage, biohazard, mold damage and so much more. We always want you to be happy with the job we do for you.

Rely on the professionals at SERVPRO of Benton County and SERVPRO of Linn County to make it “Like it never even happened.”

If you have any questions please call 541-745-2097

SERVPRO can start and Finish the job.

4/17/2019 (Permalink)

One of our carpenter crews on site.

Did you know that Benton/Linn County SERVPRO has an in house construction company? Well we do! When you chose to have SERVPRO come, and work on your home or business we are able to finish the job completely.   You don’t have to worry about finding another company to finish the repairs. Our construction crew is made up of   two project managers, three carpenter teams, and a painting crew.  They are extremely talented and hard working.  Our project mangers work with the insurance company to insure the job is being done to insurance standards, and to what the customer wants.  Our mission is to make this situation the easiest we can on the customer, and make sure they are happy with the work that was performed on their home or business.

We want to help!

4/17/2019 (Permalink)

Our SERVPRO of Benton/ Linn County owners

SERVPRO of Benton/Linn County is a company that is more than a company we are a family. The McGinnis family started SERVPRO in 2009 when the recession was in full swing.  Tim, Cindy and Nick saw the need for a company that would help those in need, and offer jobs when most companies were laying off workers. SERVPRO of Benton/Linn County employs over 43 people.  Our SERVPRO goes above and beyond when it comes to giving back to the community.  We want to help! There is no job too small or too big. SERVPRO of Benton/Linn county has responded to 4 active storms across the United States to help those that have suffered at the hand of Mother Nature We will get the job done right, and make our customers happy, because that's why we are here.

How to Conserve Water

3/28/2019 (Permalink)

Conservation can come in many forms. Water is a very important resource to us and we have to be sure to turn off faucets and conserve water when we are able to. Here are some tips for your family and children to follow when it comes to conserving water from SERVPRO of Benton County.


When it comes to water conservation, making the matter apparent to your children will have many benefits. It will begin to teach them the value and practices of conservation early on in their lives, a lesson that will hopefully stick for long into the future. Kids are sponges – chances are if you teach your child a way to save water in an interesting way, he or she will relay the message to classmates or friends.


Turning off the tap: minimize water use in the shower by turning off the shower head while shampooing and conditioning. Depending on where they live, this practice alone could save the average family up to $100 and 3,200 gallons of water per year (*based on a family of 3).


Sometimes you or your kids will pour more water than they wind up drinking. Instead of dumping this water down the drain, use it to water your plants, pour it into your pet’s water bowl, into your teapot or another practical use that will eliminate having to use the faucet. The same goes for ice cubes left at the end of your water glass.


Avoiding toys that require a constant stream of water as opposed to those that you fill can make a major difference when it comes to water usage. If it’s just too hot, limiting their time playing in the sprinkler can keep tabs on the situation. Also reminding your children to not play in the running water faucets and keep water use to just the needed usages.


Once you start conserving, expose your children to the struggles for clean water around the world. What they’re doing at home may translate into wanting to do more to help others.

The Appliances in your home that can cause water damage !

3/28/2019 (Permalink)

Water damage can happen from many different appliances in your home. Here are some tips from SERVPRO of Benton County on how to make sure your appliances are working properly and the water supply lines are in good condition. As a good rule of thumb, check behind your appliances once per year. This is a good way to address problems before they happen.

Washers

Small leaks stemming from a washing machine may appear to be a minor issue, but the problem should not be ignored. Even a pinhole leak in a water supply line can subsequently break out into a household flood. In fact, a burst supply line is a key cause of significant water damage involving washers. A good way to prevent water damage is to check your hoses leading to your washing machine a couple times per year.

Also consider installing an automatic shutoff valve. When water pools on the floor, the sensor detects it and closes the water valve.

Refrigerators with Ice Makers Hooked up to plumbing

We appreciate the convenience of an automatic ice maker, but it can also be the culprit of household floods. The copper or plastic water line that supplies an ice maker can leak or worse yet, become unattached if it’s not installed properly. Again, you should inspect the line periodically for crimps and make sure the valve connection is secure. Leaving a four inch gap between the refrigerator and wall also helps to prevent crimping in your water line.

Dish Washers

Dishwashers are another common appliance that can cause problems. If a dishwasher has a supply line burst it can fill your kitchen with water during a wash and rinse cycle.

Another source of household floods is when a dishwasher backs up soaking the floor with sudsy water. The problem could be the wrong detergent, a faulty float, the buildup of food and other debris in the drain gate or a clog in the discharge hose under the sink.

Routine inspection of the hoses and connections can save you major repair costs in the future. In addition, check the drain gate frequently and remove food particles and debris.

Your house is damaged by water…….What do you do?

3/15/2019 (Permalink)

Water can be extremely damaging to your home.

It is vital to act quickly, before more damage occurs. First you must stop the water source or intrusion. Once stopped, mitigating, or keeping more damage from happening, is where service professionals like SERVPRO of Benton County. SERVPRO can come out to your house, assess the damage, clean and dry the area affected, and restored. 

Professionals, like SERVPRO of Benton County can identify water damage in obvious areas, classify the type of water doing the damage, and put together a plan of action to mitigate and restore the affected area. In addition, restoration professionals find areas unseen that have been affected and create access, or use professionally designed equipment, that allows the drying and restoration process to occur.

Whatever type of water damage you may have, whether it is a clean water break, a leaking washing machine, or a sewage leak, it is still very important to address it quickly before further damage occurs. SERVPRO is equipped to handle whatever the situation, whether large or small.

Permanent damage happens quickly, from wood surfaces deteriorating, carpet de-laminating, or mold beginning to appear because of the moist conditions. This is why it is so important to act quickly.

While you are waiting for your restoration professional to arrive, here’s a few things you can do:

  1. Shut off the source of water if possible or contact a qualified party to stop the water source.
  2. Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock. 
  3. Remove as much excess water as possible by mopping and blotting.
  4. Remove any newspapers, magazines or colored material that may bleed onto carpets.
  5. Wipe excess water from wood furniture after removing lamps and tabletop items.
  6. Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture. .

To prevent future water damage it’s a good idea to make sure that you regularly maintain your plumbing and roofing. In your bathroom and other rooms you should make certain that you have good ventilation and you should use good insulation in your windows and walls – especially your basement. Make sure as well to clean your gutters regularly and to make sure that there is no overspill. If you are buying a new home, make sure to research the area first to avoid houses on flood plains.

You can also prepare for potential water damage by making sure you keep your most important belongings up high and away from basement level. You should also make sure you have the number of a 24-hour emergency water damage restoration service, like SERVPRO of Benton County, in your phone at all times and you should have good insurance coverage for your home and for your possessions to cover the restoration services and items that needs may need replacing.

Be ready in case of emergency, but if and when one occurs, rely on the professionals at SERVPRO of Benton County.

If you have any questions please call 541-745-2097

How we handle fires at SERVPRO.

3/6/2019 (Permalink)

This is a before picture of a fire job Benton SERVPRO worked on.

Typically, we are called out at all times of the day and night. We do get some who come in the door and referrals from the people we've worked with.

Usually fires have a pretty short timeline. We're first call responders. We get the fire alerts and then one of us will go out to the fire and just let the customers know that we're there to be of assistance. We get out of the way of the professionals and will hang out and give the property owner any assistance we can. We can help them get the insurance process started by calling their agent for them while they take care of their family.

A lot of the time we will send pictures to the insurance agent and help the customer communicate with their insurance agent. In the off-hours the customer has no way to contact their insurance agent, but we have most of their cell numbers, so we can text their agent and let them know about the incident. The agent appreciates it and the customers do too.

Every now and then, an agent, an adjuster or a customer will call us on a fire, but that's less common than us going out and actually seeing the fire right after it happens.

The other work we do is with water damage, mold, and bio-hazard. It comes to us through referrals, our corporate office and through good people who know us or see us through our advertising.

If you have a fire in your home SERVPRO can help you with so much more than just the restoration process. Let SERVPRO of Benton County take care of you in your time of need.

If you have any questions please call 541-745-2097

Why SERVPRO, because we are certified.

3/4/2019 (Permalink)

SERVPRO of Benton County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Benton County

SERVPRO of Benton County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Why SERVPRO of Benton County?

2/25/2019 (Permalink)

2019 Polar Plunge SERVPRO team

SERVPRO of Benton County is a company that strongly believes in giving back to the community.  SERVPRO of Benton County is involved in many charitable events during the year. SERVPRO of Benton County staff goes above and beyond to give back. Just recently we participated in two fundraisers back to back in one day. These organizations mean so much to our SERVPRO family.

On February 16th, 2019, SERVPRO of Benton    County participated in the Polar Plunge for the Special Olympics which benefits our local Special Olympic athletes, and the Run Off Your Tutu for Furniture Share which helps local in-need families with beds and furniture. Both of these organizations impact our community greatly.  SERVPRO of Benton County's mission is to give back whenever we can. That’s why when you're looking for a company to work on your home or business for your restoration needs, SERVPRO of Benton County is the one to pick, because we care for our community.

What are the most common cause of a fire?

2/19/2019 (Permalink)

Outlet fire

While there are many reasons why a fire can start, many business fires start as a result of not paying attention to many different fire hazards in the workplace. 

While every workplace is different, there are some common fire hazards to watch for in your business.

Heat Generating Machinery

Hot machinery and heavy equipment can pose a fire risk. Be sure material that is combustible is kept away from sources of heat and are unplugged when not in use. Never leave equipment on overnight.

Broken Electrical Equipment

Fires caused by faulty equipment are the most common type in the workplace. Be sure to look out for loose or damaged wires. They need to be replaced immediately. Also keep your equipment checked and up to date. 

Faulty Fire Alarms

Be sure to check fire alarm systems and equipment often to make sure they are still in working order. If batteries run out your fire alarms will not sound in the case of a fire or smoke. It is important to make sure you have functional fire alarms in your office. 

Overloaded Sockets

Having too many things plugged in the same socket can be dangerous. Be sure to put one plug per socket and do not exceeds 300 watts in the entire socket. This can reduce the risk of a fire in your workplace. SERVPRO of Benton County is here to help 24/7 if you home, or workplace experiences a fire.

Do you have a emergency fire plan for your home?

2/18/2019 (Permalink)

Fire evacuation map

We are all busy with kids, school, work, after school activities, but we all need to take some time out of our busy schedule, and make a family fire plan. I know as a parent it hard to juggle family life, but safety for my family is always on my mind. Here is what you can do.

  • Make a map of your home, and make a fire exit plan. Post you fire plan in the kitchen area a daily reminder.
  • Teach safety techniques like step by step how to instructions to stay low to the ground, and cover your face with your shirt or a pillow case to protect from the smoke
  • Conduct drills like listening for the smoke detector, and practicing the fire exit plan for evacuation.
  • Talk about fire safety with your children. Play games to teach them stop drop and roll, and to be ready for if a fire if it happened in your home.

If a fire happens in your home SERVPRO of Benton                  County can help you fix your home. We are here for you and your home 24/7.

Cooking Fire Oh NO!

2/11/2019 (Permalink)

The damage of forgetting a towel on the stove while cooking.

Cooking fires are one of the most common fires that accrue in a home. 

The top main cause of a cooking fire are:

  1. Towels or pot holder left on the stove to close to the burner.
  2. Cooking with hot oils.
  3. Cooking on to high of heat.
  4. Food that burns in the oven or on the stove top.

The Damage that cooking fires can be very hard to deal with, and to clean up.

That where we come in. SERVPRO of Benton        County has many years of experience with fires, and smoke restoration. SERVPRO can make your kitchen and home like new. I know I need to be reminded to keep an eye on the stove when I am cooking. If your home experiences a fire give us a call. Here at SERVPRO of  Benton County we are always here 24/7 to help.

How can SERVPRO help after a tree damaged your home….

1/24/2019 (Permalink)

SERVPRO of  Benton County is in the heart of the pacific northwest. The pacific northwest can experience high winds all through the year. The pacific northwest is also full of beautiful large trees. Trees and high heavy winds don’t mix well. SERVPRO of Benton County has experience with handling situation on which a tree damages homes.  When trees fall on homes they don’t just damage the roof, and structure of the home. The damage can also include water getting in to the home from rain which can cause insulation and drywall issues.

SERVPRO of Benton County can come out and tarp up, and board up the affected area, and help you deal with you insurance company to help take some of the stress of you. SERVPRO of Benton County can  make it “Like it never even happened.” We are here for you and your home 24/7.

SERVPRO of Benton County can do commercial fire cleans…

1/23/2019 (Permalink)

SMR Tyler Rice on site at Sharon's cafe.

On December 31st 2018 SERVPRO of Benton                    County responded to a fire at Sharon Cafe in Corvallis OR. SERVPRO of Benton County is very experienced in cleaning fires, and contents that were affected by fire.  The fire affected the kitchen, and contents in the kitchen, and had smoke damage to other parts of the business. SERVPRO cleaned and packed-out contents for the cafe owners. SERVPRO of Benton County can even store the contents at our building.

We're first call responders.We here at SERVPRO are here to help 24/7. SERVPRO helped the owners  with getting the insurance process started by calling their agent with them, and helped them take care of others issues. SERVPRO of Benton County specializes in fire restoration, so when you need help, we can make it “Like it never even happened.”

Why you need to keep an eye under your kitchen sink…

1/22/2019 (Permalink)

No matter what time of year it seems like kitchen sink pipes like to leek. WE at SERVPRO of Benton                     County get many calls about leeks from kitchen sink pipes. One of the new jobs we received was a kitchen sink pipe leaking, and the home owner was not aware of the leek until it leaked in to their daylight basement and ruined the insulation, and ceiling dry wall. The leek also caused damaged to the carpet, and carpet pad in the effected area. Here are some helpful tips to keep in mind to avoid this situation .

1. Make sure you check once month under you sink for leeks.

2. Don't keep a lot of stuff under the sink, so it hard to notice if a leek is happening.

3. Line your cupboard with cupboard liner, so that it can protect from moister.

4. When the weather is below freezing leave you cupboard open it bit to get heat.

5. Do moister checks also once a month to make sure the wood/plywood is not wet.

If you run in to a kitchen sink leak that has cause damage SERVPRO can help. All you need to do is call.

The after math of the CAMP FIRE....

1/18/2019 (Permalink)

As you can see the smoke and soot are terribly thick.

The Camp fire was in Butte County California in which the small town of Paradise is located. Butte County has lost over 153,336 acres to the fire. The town of Paradise has been utterly devastated by the fire. Most of the town is gone. The fire destroyed 13,972 homes, and 4,828 building. 

SERVPRO of Benton County has be in the Paradise and outlining areas for almost 6 weeks now. We have two crews down helping the residents get their homes back to like the fire never even happened. The crews have been working so hard to help the home owners affected by the Camp Fire. SERVPRO can do more than just water mitigation and repair. We can do fire cleans too. 

The crews right now are cleaning homes to remove the smoke and soot  that was left behind in the customers homes. The crews are making their homes livable again. Benton County SERVPRO here to help.

Drying your home after a water loss, and why is important.

12/11/2018 (Permalink)

Mold will happen so quick if your home is not properly dried.

The top things 3 things to remember when dealing with a water loss are:

  1. Know what kind of water loss it was: Clean water (CAT 1) = Pipe or rain water.

Gray water (CAT 2) = Toilet water, Kitchen sink pipe.

Black Water (CAT 3) = Sewer water.

CAT 2 and 3 are the most harmful to your family. The water is contaminated and will cause problems.

  1. Make sure you investigate all the damage.
  2. Establish proper air flow, and keep windows closed when drying.

Mold can grow so quick if the moister is not addressed right away. SERVPRO can help with drying out your home we have equipment that will dry you home quickly. If your home is experiencing this problem SERVPRO can fit it.

How to get rid of odors after a fire

12/10/2018 (Permalink)

House Fire

When a fire happens, you find that your property looks dark, stained and charred and likely will have a bad smell. The first thing your fire restoration company will do is to clean up all the damage and get your property looking as normal as possible.

The first steps to start with are:

  • Removing and disposing of belonging that are too badly damaged and cannot be repaired.
  • If you carpet and flooring were damaged from the water that was used to put out the fire, and you have carpet cleaned and dried the flooring, but the smell is still there. The best thing would to remove the flooring and carpet.
  • Painting you walls with primer and odor resistance paint will help with removing the smoke odor.

The Cleaning up after a fire can be hard. SERVPRO can help you with making those choices as well as restoring your damages and getting rid of those terrible smells that come with a fire.

Tess the season for frozen pipes

12/10/2018 (Permalink)

Keep cabinets open to let the heat keep your pipes from freezing.

Nothing is worse than waking up to a broken frozen pipe, and the havoc it can cause.   As a home owner

here are some helpful tips to remember to keep your home safe during this cold weather season.

  • Open cabinets doors under sinks located to an outside wall.
  • Leave hot and cold-water dripping in faucets,
  • Put foam covers over outdoor spigots.
  • Insulate water pipes with foam pipe insulation.

I never understood why my husband would open the cabinets until I experience a broken water pipe during the winter. I wish I knew about SERVPRO, and all the ways they can help with restoring your home after a water loss. SERVPRO makes it "Like it never even happened.”

Signs to watch for MOLD in your home

12/6/2018 (Permalink)

Mold Growth

The top 6 warning signs of Mold in your home are:

  1. Smelling a musty smell “Mold Odor”.
  2. Seeing Mold growth “Black and Green splatters”.
  3. Water Problems
  • Bubbling paint/ wall paper
  • Water stains
  • Damp materials like “drywall, flooring, cabinets, and ceiling tiles”
  1. Water Leaks that are not addressed right way. Growth can happen so fast.
  2. Home has flooded in the past.
  • If the home was not properly dried and cleaned. Growth with start right away.
  1. Condensation
  • If your home has a moister around window, and under cabinets were your water pipes are. Mold loves moister!

We here at SERVPRO of Benton County work with cleaning and removing mold on a daily bias. If you need help with a Mold problem, let us help you. “We make it like it never happened.”

How to prevent an Electrical Fire

12/5/2018 (Permalink)

Overloading an outlet

12/5/2018

Knowing how to prevent an Electrical Fire is Important especially during this time of year when many of us have extra lights, and heaters plugged in….

Here are the top 5 things to remember when plugging things in.

  1. Hold a plug securely to pull it from the wall.
  2. Use multi-outlet extenders, power bars, and surge protectors sparingly.
  3. Use extension cords temporarily…
  4. Avoid running electrical cords beneath carpets.
  5. Keep electrical cords away from sources of heat and water. 

A good thing to have in your home just in case of an Electrical Fire would be a fire extinguisher, because water can cause more problems. Keep a fire extinguisher in an easily accessible area in case of emergency.

If you have electrical fire damage, we can Help you here at SERVPRO. We come out and assess the damage and then work to make it like it never happened.

Fires are out there: What can SERVPRO do for you and your business?

12/4/2018 (Permalink)

When a fire damages your business, it can be a really stressful, and scary time.

A business can be the very thing that supports your life and family, so when a fire occurs, things need to be fixed as soon as possible.

Some of the steps we use to mitigate fire damage is:

Step1: Emergency Contact

Step 2: Inspection and Fire Damage Assessment

Step 3: Immediate Board-Up and Roof Tarp Service (if needed)

Step 4: Water Removal and Drying (if water damage is present)

Step 5: Removal of Smoke and Soot from All Surfaces

Step 6: Cleaning and Repair

Step 7: Restoration

Usually fires have a pretty short timeline. We're first call responders. We get the fire alerts and then one of us will go out to the fire and just let the customers know that we're there to be of assistance. We stay out of the way of the professionals and will hang out and give the property owner any assistance we can. We can help them get the insurance process started by calling their agent for them while they take care of their family or simply just getting them food or water.

SERVPRO of Benton county specializes in fire restoration, so when you need help, we can make it “Like it never even happened.”

Burn season: what is it for?

11/30/2018 (Permalink)

Courtesy of the Albany-Democrat Herald

In the area where SERVPRO of Benton County is located, our community has set guidelines from out local fire department, one what times are legal to “burn” items on our property.

This includes brush burning and fire pit usage. In Oregon, and particularly the Pacific Northwest, we have a lot of trees and flammable growth, which if a burn is done, one little flicker of fire can create a whole wildfire, which damages homes and the landscape of our state.

According to the DEQ (Department of Environmental Quality), burn days are March 1 - June 15 and October 1 - December 15.

To our local customers, please remember to be safe and follow the protocols of burn season, it will keep our beautiful state, beautiful.

We don’t just do restoration, but construction too!

11/30/2018 (Permalink)

Building in progress!

Behind SERVPRO of Benton County, we are backed by McGinnis Enterprises, the construction company.

Having a construction company behind our SERVPRO name allows us to do new construction and other projects beyond the restoration and mitigation that SERVPRO is known for.

An example of the work we do, is our new office, hand built by our franchise owners, Tim and Nick McGinnis.

Tim and Nick worked tirelessly on the building, from groundbreaking to what it is today. Now it serves as a very comfortable office, and a large warehouse, equipped to fix large quantities of contents, service vehicles, and store our machinery.

An example of the things SERVPRO of Benton county and McGinnis Enterprises is capable of is: Mitigation, Restoration, Clean up, Biohazard, HVAC cleaning, construction and carpentry.

Having a contractors license allows us to do so many things in addition to the restoration; which allows us to help people from the assessment of their damage, to walking in and having it “Like it never even happened.”

Storm: Paradise, or what once was

11/30/2018 (Permalink)

Helicopter drops water on fire, courtesy of FEMA

November 8th, thousands of people’s lives were affected by the nation's deadliest fire on record. Paradise, California was leveled in a life-altering way. Not only were many displaced, but lives have been lost.

In the devastation, few companies have been sent out to help fix the disaster. SERVPRO and other restoration companies have been joined by fire fighters, phone companies, military, and adjusters from insurance companies.

SERVPRO of Benton County has sent a crew down south to see what we can do to help, so far the crew has been very busy doing cleanup, and smoke damage assessment.

SERVPRO in general, when a disaster strikes, will put out a message to the other SERVPRO franchises, essentially asking for help. That’s when we pack our vans, and we go.

It’s not exactly known how long the crews will be in California, but we hope that everyone is okay, that everyone is safe, and that the victims of the Camp Fire know our thoughts are with them.

Biohazard: The precautions we take!

11/6/2018 (Permalink)

Axel Shattuck in his PPE!

In SERVPRO of Benton County’s line of work, we face a lot of jobs that pertain to biohazard, including exposure to blood or bodily fluids. We are here with the tools necessary to clean up situations that normally would not be safe for the average individual.

Our franchise is there to clean up after deaths, sickness, sewage, or accidents, so you don’t have to!

Part of the precautions that we take to keep our techs safe, is proper training, and continuing education; we are never done learning how to be even better at our jobs. This includes weekly meetings where we go over a particular subject, and trainings.

Another part to how we keep our techs safe is through proper PPE, also known as “Personal Protective Equipment”. One of our weekly meetings this month was on how we apply our PPE.

One of the important requirements for our techs is to have or acknowledge the need for a Hepatitis B vaccination.

For extreme biohazard risk, our techs (like Axel who is featured in the photo), will apply a suit, gloves, face mask, and then seal it with tape, to ensure full security from biohazard elements.

At SERVPRO of Benton County, we always ensure the safety of not just out customers, but our employees too!

Cleaning: We do all sorts, even cars!

11/6/2018 (Permalink)

One of SERVPRO of Benton County's cars

SERVPRO is not only known for their Fire and Water restoration, but we do plenty of cleanup jobs in our community.

Mostly, we do home cleanup, or business cleanup, but every once in a while, we get the opportunity to clean vehicles.

Recently, we had the honor of cleaning out a police cruiser for one of the local police departments in our area, it was pretty fun seeing it in our warehouse getting cleaned.

People will need car cleaning in the event there is a biohazard, like blood from an accident or someone gets car sick, excessive amounts of dirt, or smoke damage from smoking in the vehicle. We’re here to help when the job needs to be done!

SERVPRO of Benton County has all the equipment necessary to clean pretty much anything; including cars!

Mold: The pink stuff in the bottom of your shower is actually mold

11/6/2018 (Permalink)

Courtesy of Google Images

When you picture mold, most people immediately think of black mold, the scary stuff.

However, there are all kinds of mold, from bread mold that was used to make vaccinations, to black mold.

But did you know, that the pink stuff in the bottom of your shower is a form of mold? When water pools in an environment like the shower, it grows a pink mold called “Serratia Marcescens” which is a bacteria that feeds off soap scum.

It tends to grow on the floor of the shower, and in crevices like where grouting is.

Ways that you can clean it is easy, according to the cleaning company “The Maids”, the easiest way to kill it is by placing white distilled vinegar into a spray bottle, spraying it onto the mold, and letting it sit an hour before washing it off.

According to “The Maids”, vinegar kills up to 82% of species of mold, which can be useful in smaller jobs like light mold removal from a shower.

ERP's and the Importance of Them

10/1/2018 (Permalink)

Courtesy of SERVPRO Corporate

Being a business owner can have many responsibilities, and you may have to take on multiple roles.

In most cases, disaster is the last thing you are thinking about, but every business owner, regardless of how new or old your business is, should have a plan and guide for what to do in the event of a disaster.

SERVPRO of Benton County offers a free community service called the "Emergency Ready Plan", or an ERP.

ERP's are handy little guides that we make at SERVPRO that contain basic information regarding your property, who owns the property, and where your emergency shut off locations are.

We document and photograph where your electrical, water, and gas shut offs are, as well as your sprinkler system and security system. We also have the contacts for those utilities companies in the event that you must make contact.

Key contacts are also listed in the ERP, such as the owner, the insurance agent for the property, the SERVPRO representative, and the managers of the building.

The emergency contacts and services page has the fire department and police department's emergency and non-emergency numbers as well, that way, if contact is needed, you know where to find all those phone numbers and contact points.

It's very beneficial to have an ERP because although the business owner might know where everything is and who to contact, your employees might not know. Having a guide like this can help so much if the business owner is not present.

ERP's are very convenient as well, we are able to provide a paper copy, and we can provide a digital version on the Ready Plan app! Which makes ERP's very easy to access in times of need.

When you run a business, it's good to prepare for not just the next day's shift, but for the things that happen unexpectedly.

SERVPRO of Benton County is always here to help!

Water

9/19/2018 (Permalink)

October fog is coming a little early this year.... that means more wet weather!

Many old homes within our great Willamette Valley are historic and lack many of the protective features that many new construction homes have.

New construction has treated wood, insulation, and barriers, that prevent mold and water damage; in older homes, however, many lack these great features and thus more are adept to water damage.

Basements especially! In older and newer homes, basements flood. Pipes run above the basement and can brake in frozen conditions, which then lead to flooding.

According to Waterdamagedefense.com, 98% of basements experience some sort of water damage in its lifespan.

In addition, 14,000 people in the U.S. experience some sort of water damage emergency each day. That's a lot!

The good news is, SERVPRO of Linn and Benton county has all the equipment and expertise to fix any water damage situation. Our crews are trained to handle whatever the situation is.

As a franchise, we also follow the "1-4-8" rule.

      -Within 1 hour we are in contact with the customer.

      - Within 4 hours mitigation has begun.

      - Within 8 hours we are speaking with the adjuster about your situation.

Following these steps makes the secondary halt, and help, we make it "Like it never even happened".

Storms: SERVPRO makes the jump to help others impacted by disaster

9/11/2018 (Permalink)

SERVPRO of Linn and Benton County crew during California's wildfires.

As we enter into Fall, with Oregon weather comes lots of rain and moisture in our environment.

The rain is the precursor to storm weather, however the way we at SERVPRO interpret storms are in terms of great disaster.

A couple months ago, fires scorched California forests, which led to the damage of many homes within the area.

During disasters like this, SERVPRO will issue out a storm alert, and notify all the SERVPROs, this can be SERVPROs from the next town over, to all the way across the country.

SERVPRO crews stay in disaster zones sometimes up to a month, depending on the severity.

The crews will drive from their respective locations to the disaster and begin to sell jobs to start the reconstruction process. The sooner reconstruction commences, the less damage can occur. When damage, whether is be fire or water, is left and no intervention is done immediately, secondary damage can occur, and end up costing more.

The crews will complete the process quickly, so residents that “weathered through the storm” can move back in to their homes, and resume life “Like it never even happened”.

Disasters can be scary, but your local SERVPRO is always up for the challenge to help our community!

Ducts need love too: Why it’s important to clean your air ducts, even as a business!

8/24/2018 (Permalink)

Courtesy of Wikimedia Commons.

It’s easy to forget that in our homes and our commercial spaces, that there is a cooling and heating machine in the ceiling, or in the wall, that requires maintenance.

Like how after a certain number of miles, your car requires an oil change; your forced air system and ducts require attention as well after a number of uses.

The National Air Duct Cleaners Association recommends getting your air ducts cleaned every three to five years. However, how often you need it depends on where you are located. Some locations in the U.S. tend to be more damp, which can lead to mold in the air ducts.

In addition to regular servicing, other times that you want to have those ducts cleaned are:

  • If you see, or smell mold within the duct system, many people in the U.S. have mold allergies, which can make your business and home life difficult.
  • You see or smell rodents within the duct system.
  • If the ducts are covered in dirt and debris
  • If you own pets that produce dander (which means cleaning the ducts more frequently)

By cleaning those ducts, you lower the chances for allergy attacks, and get to breathe clearly (see what we did there), knowing your air is clean. Energy savings is great too, by keeping your ducts clean, it keeps your air system from having to work harder, using more energy, which ends up costing you more. As the National Air Duct Cleaners Association says “Your heating and cooling system is the lungs of your home. The system taken air in and breathes air out.”

When you are running a business, customers are your number one responsibility, so get those ducts checked out and know that SERVPRO is always by your side!

Did I leave the oven on? You better double check!

8/13/2018 (Permalink)

Courtesy of Wikimedia Commons.

Don’t forget to turn off that oven!

According to the NFPA (National Fire Protection Agency), between the years of 2011-2015, U.S. fire departments responded to an average of 170,200 house fires each year involving cooking equipment.

In the study, the NFPA outlined that “Cooking equipment was the leading cause of home structure fires and civilian fire injuries and the second leading cause of home fire deaths,” and accounts for over 47% of all reported home fires.

Timewise, most cooking fires occur during the holiday season between November and December, however, the risk is always there. Be cautious, and aware of all cooking equipment.

Here are some tips:

  1. If there is a fire in the oven, shut it off, and do not open the door. By opening the door oxygen is now free to feed the fire, which does not solve the problem. Keep the door shut, and the lack of oxygen will eventually cause the fire to die out.
  2. Do not leave dirty pans on the stove, anyone, especially children, can walk by and accidentally bump the knob and thus turning on the oven.
  3. Do not pour water on a grease fire! The water will sink to the bottom, and steam will make the flames rise higher. Use a fire extinguisher. In addition, 55% of non-fatal home cooking fire injuries occurs when the victim tries to fight the fire themselves!

Enjoy your meal, but please be careful of the dangers of cooking equipment. But if the unthinkable happens, don’t be afraid to call SERVPRO of Benton County, we will make it “Like it never even happened.”

Importance of a Working Smoke Detector

8/6/2018 (Permalink)

A working smoke detector can give your family time to escape a fire.

Importance of a Working Smoke Detector

We took a call from a client who got an unpleasant early morning wake up call: her smoke alarm was going off.  She awoke to discover a small electrical fire had started in her kitchen.  With the early warning, her son and her were able to put out the fire and minimize the damage before it spread.  Now, imagine, if a fire started in the early hours in your home, while everyone was sleeping….and there was no Smoke Detector to awaken you and your family?

Since they came onto the market in the early 70’s, smoke detectors have reduced fire fatalities roughly in half.  Most fire fatalities are from smoke inhalation, a working smoke detector can get you responding sooner!

Here are some Smoke Detector tips to help keep your family safe:

  • A closed door may slow the spread of smoke, heat and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home. Install alarms in the basement. Smoke alarms should be interconnected. When one sounds, they all sound.
  • Large homes may need extra smoke alarms.
  • It is best to use interconnected smoke alarms. When one smoke alarm sounds they all sound.
  • Test all smoke alarms at least once a month. Press the test button to be sure the alarm is working.
  • Today’s smoke alarms will be more technologically advanced to respond to a multitude of fire conditions, yet mitigate false alarms.
  • A smoke alarm should be on the ceiling or high on a wall. Keep smoke alarms away from the kitchen to reduce false alarms. They should be at least 10 feet (3 meters) from the stove.
  • People who are hard-of-hearing or deaf can use special alarms. These alarms have strobe lights and bed shakers.
  • Replace all smoke alarms when they are 10 years old.
  • Smoke alarms are an important part of a home fire escape plan.

If you and your family do experience a fire, call upon your Fire Restoration Experts at SERVPRO of Benton and Linn County today!  541-745-2097

Wildfire Season is here...

7/18/2018 (Permalink)

although we cannot prevent every fire from starting, we can take certain steps to help reduce the risk of wildfire

With the volume of rain we see every winter here in Oregon, it is surprising how quickly the landscape dries out each summer!  When you couple the lack of rainfall during summer months with the drying vegetation, we have officially entered what's become known as, "Wildfire Season".

Homes and property are damaged, even destroyed, every year because of wildfires. It’s not just the fire that damages homes, the smoke, ash and soot can get into homes as well.

While quite a few wildfires are started by lightning strikes, unfortunately, many are started by human activity.  Being aware of how your actions may impact your environment can help reduce the occurrence of wildfires. Please visit:
https://www.oregon.gov/ODF/Fire/Pages/FirePrevention.aspx
to learn how some simple actions from you can help prevent forest fires.

If your area is impacted by a wildfire, please follow any evacuation instructions given to you by authorities.  Getting yourself and your family to safety is most important! And if you do find your home has been damaged by fire or smoke, do not hesitate to call upon your Fire Restoration Specialists at SERVPRO!

Commercial Services

7/6/2018 (Permalink)

SERVPRO can give your building a fresh look with our cleaning and painting services

Commercial Cleaning Services

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, call in your local SERVPRO Franchise Professional. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on local SERVPRO Professionals to make your workspace look its very best.

Specialty Cleaning Services

SERVPRO Franchise Professionals offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. They have the specialized training and products to get your property back to business. Their cleaning services include the following:

Your local SERVPRO Professional will get the job done right and get it done quickly.

Have Questions? Call Us Today! 541/745-2097

After a fire.....

6/7/2018 (Permalink)

Fire Damage can effect the way your home holds up, SERVPRO can help you repair your home after a fire

When returning to a home after a fire, there’s a lot to consider. Many homeowners will begin by assessing the damage caused by heat and soot. However, water damage comes hand in hand with fire damage. Before determining if it’s safe to return to your home, make sure you know how the water used to put out the fire may have affected your house. SERVPRO of Benton County can help you determine the extent of the damage and repair fire and water damage. Here are some things to watch out for when you return to your home for the first time after a fire.

Structural damage

If water has collected in your ceilings or walls, it could create a dangerous situation. Many homes have plywood subflooring, which will separate when exposed to extreme moisture. This could result in unsightly floor buckling or a dangerous weakening of your floor’s structural integrity.

Mold

As your house dries out from the water used to put out the fire, mold can begin growing. In fact, it happens fairly quickly: Mold spores can start developing in as little as 24 to 48 hours after the fire occurs. You can remove saturated carpets and furniture, but mold will grow in any areas of excess moisture – including places you can’t see, such as inside walls, ceilings or air ducts.

Poor roof drainage

If firefighters needed to direct water to the roof of your house, make sure it drained off properly. If that water poured into the yard too close to the house it could cause shifting, cracks and eventual leaks in the foundation. Inadequate roof drainage can also send water spilling into the ceilings and crawl spaces of the home.


Before returning to your home, call the experts at SERVPRO for an inspection. We can deal with all the different kinds of damage that is associated with fire and water. We look forward to working with you to restore your home and make sure it is safe for your whole family.

When a storm hits Benton County, SERVPRO is ready!

6/7/2018 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Benton County.

SERVPRO of Benton County specializes in storm and flood damage restoration.  Our crews are highly trained, and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Benton County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Call SERVPRO of Benton County at 541-745-2097, today!

Commercial Carpet Cleaning

6/4/2018 (Permalink)

This SERVPRO for your Commercial Carpet Cleaning needs.

Did you know that for the average household, regular vacuuming is the best way to keep your carpets clean?  Regularly vacuuming means 2x per week, with SLOW repetitive back and forth strokes. And by slow, we mean it should take you approximately 15-20 minutes to vacuum a 300sq ft room.  This should help remove about 80% of the dry soil in your carpet.  Even with regular vacuuming, it is recommended that your have your carpets deep cleaned once per year.  And this is on carpet where most folks remove their shoes before walking on.

Now, how about the carpets in your business or office?  We do not normally ask people to remove their shoes before entering...and we have a LOT of soil to track indoors here in Oregon!  It is recommended that offices and places of business have their carpets Professionally cleaned anywhere from every 3 months to a year.  It depends on the type of business and amount of traffic - school and healthcare environments should be deep cleaning more often than, say, a Real Estate Office.

Soil is not only unsightly on carpeting, surprisingly, it can actively wear down your carpet faster.  Soil particles work their way down into the carpets backing, and act as a grinding compound. As the carpet is walked on, the particles can cut the fibers.  This will eventually lead to fiber loss, and potentially, bare spots in the carpeting.

Soiled carpet can also become a breeding ground for mold and other microbes.  Regular Professional Cleaning can help reduce the risk of repeated illness in your workplace, as well as reduce symptoms of allergies or asthma.

If you need your business’ carpets Professionally Cleaned, call upon your neighbors at your locally owned and operated SERVPRO today!

Preparing for the Storm

5/8/2018 (Permalink)

Being prepared can make weathering the storm easier.

Storm Preparation

Storms used to catch us unaware, and we only had time to react as best we could to what Mother Nature was throwing at us.  Thankfully, with today’s technology, we are usually given some advanced warning of an impending storm system.  While we still are mostly ‘reactionary’ to any storms that may come our way, by taking a few early precautionary measures, we should find ourselves in a better position to weather the storm!

Here are some steps you can take ahead of the storm:

1. Fortify your home. Check your gutters, to ensure they can safely flow water away from your home. Trim any tree branches which may hang too close to your home.  Close any patio umbrellas, or fabric awnings, which could sustain damage in high winds.

  1. Sign up for Storm Alerts. Many communities send out text and email alerts during major storms to alert residents before the storm hits.
  2. Build an Emergency Kit. Keep a ‘kit’ of basic supplies you may need when sheltering from a storm. Dehydrated food, extra water, portable camp stove, flashlight + extra batteries, a First Aid kit and extra medication are always good basics to keep on hand. Store your kit in an easy to ‘grab&go’ bag, in case you must evacuate your home.
  3. Have an Evacuation Plan. In case you must leave your home, know the best route for leaving safely from your home. Have an idea ahead of time of a safe place you may go to in the event of an evacuation.
  4. Create a Communication Plan. If you are aware of a major storm event is on its way, be sure to have your cell phones charged up. Make sure family/friend’s phone numbers are entered in to every family members cell phones, so you can contact each other easily. Also, perhaps designate a close friend or another family member outside of your community to be a ‘Primary Contact’ that YOU can check in with to update them, and others who may be concerned about you can call for updates.
  5. DON’T FORGET YOUR PETS! Create an Emergency Storm kit just for your pets – extra food, water, perhaps a disposable litter box for cats. Have crates just in case you have to evacuate. And be sure your pets all have collars with the correct contact information, just in case they get away from you during an emergency.

We cannot change the weather, but by taking a few steps ahead of time CAN help a storm pass more easily.  After the storm clears, if you find damage to your home or property, do not hesitate to call upon your Cleaning and Restoration Specialists at SERVPRO today! We can help you get back on your feet after the storm!

Common Causes of Water Damage

5/7/2018 (Permalink)

Quickly stopping and addressing water leaks can help prevent greater damage.



A Leaky Basement

One of the most common causes of water damage is a leaky basement. To make repairs, you have to find the leak. We can help address this problem

Leaky Plumbing

Another cause of water damage is a leaky plumbing system. Unless the system is plagued by multiple leaks, you can do the repair yourself. Depending on the extensiveness of the damage, you can either patch up the leaky pipe or change one or several damaged pipes if the problem is internal. SERVPRO can always help you with water damage repair that is out of your hands.

Fixing the Plant Root System

Did you know that plant and shrub overgrowth could cause water damage to the home too? When the root system of the plant and shrub is too close to a structure, water could penetrate its foundation. You can resolve minor water damage caused by plant overgrowth by trimming the shrubs and removing water that pools near the foundation of your home.

Damaged Drywall

For ceilings, the usual culprit is a leaky roof or a leaky toilet. For leaky toilets, we highly recommend getting a Plumber to stop the leak. Then let the Professionals at SERVPRO repair any damages that may have occurred.  We can repair drywall, dry any moisture and help protect against mold. 

SERVPRO can help make your water damages ""Like it never even happened". We take all the precautions to make sure we repair the damage the right way and keep your family safe from mold and other issues caused by water damage.

As the Storm Approaches....

5/7/2018 (Permalink)

Satellite images can give us some warning of impending storms....
 

Storms can be frightening, and cause a lot of damage to our personal property.  Thankfully with today's technology, we generally do get some warning, which gives us a chance to prepare.

   What to do as storm approaches

-- Download an application to your smartphone that can notify people where you are, and if you need help or are safe. The Red Cross has a Hurricane App available in the Apple App Store and the Google Play Store as well as a shelter finder app. A first aid app is also available.

- Bring outside items in if they could be picked up by the wind.

-- Clear gutters of debris.

-- Reinforce the garage door.

-- Turn the refrigerator to its coldest setting in case power goes off. Use a cooler to keep from opening the doors on the freezer or refrigerator.

-- Fill a bathtub with water.

-- Get a full tank of gas in one car.

-- Go over the evacuation plan with the family, and learn alternate routes to safety.

-- Learn the location of the nearest shelter or nearest pet-friendly shelter.

-- Evacuate if ordered and stick to marked evacuation routes if possible.

-- Store important documents -- passports, Social Security cards, birth certificates, deeds -- in a watertight container.

-- Have a current inventory of household property.

-- Leave a note to say where you are going.

-- Unplug small appliances and electronics before you leave.

-- If possible, turn off the electricity, gas and water for the residence.

We can only do so much to prepare for an incoming storm, and our primary concern is to keep our loved ones safe.  If you experience property damage during any kind of storm, do not hesitate to call upon our Team here at SERVPRO. Our Cleaning and Restoration Specialists will help make it "Like it never even happened.”

The 10 Things You Need to Know About Mold

5/7/2018 (Permalink)

If you see, or even suspect mold, contact the Professionals at SERVPRO today!!

Mold is everywhere – indoors, outdoors, and even on the evening news! There is a lot of concern over mold in our environment, and how it can impact us and our families.  Here are the top 10 things the EPA feels everyone should know about mold:

  1. There is no practical way to eliminate all mold and mold spores in the indoor environment; the way to control indoor mold growth is to control moisture.
  2. If mold is a problem in your home or school, you must clean up the mold and eliminate sources of moisture.
  3. Fix the source of the water problem or leak to prevent mold growth.
  4. Reduce indoor humidity (to 30-60%) to decrease mold growth by:
    1. Venting bathrooms, dryers and other moisture-generating sources to the outside
    2. Using air conditioners and de-humidifiers
    3. Increasing ventilation
    4. Using exhaust fans whenever cooking, dishwashing and cleaning
  5. Clean and dry any damp or wet building materials and furnishings within 24-48 hours to prevent mold growth.
  6. Clean mold off hard surfaces with water and detergent, and dry completely. Absorbent materials such as ceiling tiles, that are moldy, may need to be replaced.
  7. Prevent condensation: Reduce the potential for condensation on cold surfaces (i.e., windows, piping, exterior walls, roof, or floors) by adding insulation.
  8. In areas where there is a perpetual moisture problem, do not install carpeting (i.e., by drinking fountains, by classroom sinks, or on concrete floors with leaks or frequent condensation).
  9. Molds can be found almost anywhere; they can grow on virtually any substance, providing moisture is present. There are molds that can grow on wood, paper, carpet, and foods.
  10. Potential health effects and symptoms associated with mold exposures include allergic reactions, asthma and other respiratory complaints

If you do see, or even suspect mold, in your home, do not hesitate to call your Mold Remediation Specialists at SERVPRO today!

Is it Black Mold???

5/1/2018 (Permalink)

Ask for a professional mold inspection to correctly identify the mold in your home

Its what everyone fears, Stachybotrys chartarum is the type of mold often called “black mold” or “toxic mold”. Sensational news reports warn about the dangers of black mold and these stories can be alarming and confusing. Any mold in your home should be treated with caution – stay out of affected areas and don’t touch or disturb the mold.

Please refer to our Mold Damage Tips to learn more about mold and what to do until help arrives. 

How Do I Tell If It’s Black Mold?

Since many types of mold can produce allergens and irritants, you should contact a qualified mold remediation company regardless of the color or type of mold. In many instances, multiple types of mold can exist in the same house or structure. If you suspect that you have a mold problem, contact a SERVPRO Mold Remediation Professional immediately.

If you see signs of mold, call us today at, 541-745-2097 

Understanding Mold

When water intrudes into your property, mold growth can start in as little as 48 hours. Consider the following mold facts:

  •  Mold is present almost everywhere, indoors and outdoors.
  •  Mold spores are microscopic, float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  •  Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce toxins harmful to humans and pets.
  •  Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise the mold may return.
  •  Mold often produces a strong, musty odor, and that odor can lead you to possible mold problem areas.
  •  Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Preventing Mold in Your Bathroom

4/5/2018 (Permalink)

Prevention is key in keeping mold out of your bathroom

One of the most common places mold grows in our homes is in the bathroom.  This room is usually damp, exposed to high-humidity, dark, and often neglected.  Investing a small amount of time and money now, can help prevent a large amount of time and dollars down the road.  Here are a few simple suggestions to help prevent mold growth in your home:

Choose Mildrew-Resistant paint  After a nice hot shower, our bathroom walls absorb the lingering moisture, which can invite the growth of moisture.  Selecting a paint that resists mildew will give your walls an extra level of protection.

Proper Ventilation  Mildew loves moisture. To help eliminate excessive moisture, be sure to run your exhaust fan during your shower, and for about 30 minutes after. This helps ensure the walls and ceiling will dry properly. 

Let the light shine  A surprisingly simple step, that is easily overlooked, is to let in the light. Mildew loves darkness, so leaving the overhead light on, or better yet, allowing natural light to enter the room through a window will actually help keep that fungus at bay. 

Mop up water  Nip mildew in the bud by getting rid of excess water as soon as possible.  Keep a squeegee near the shower to quickly take care of the shower walls, and mop up any puddle on the floor.

Keep it clean  Simply taking the time to give your bathroom a good cleaning on a regular basis can help prevent mildew from gaining any ground in your bathroom. Spending 20 minutes a week to wipe down and disinfect can save you save you a lot of time and headaches down the road.

Prevention is the key when it comes to mold in your home.  But if you do see or smell mold, do not hesitate to give SERVPRO a call today! Our Mold Remediation Specialists are ready to respond, and make it ‘’like it never even happened”.

Spring Cleaning

4/3/2018 (Permalink)

Spring cleaning can help keep your home healthier

As the weather warms up, we want to open the windows and, metaphorically, emerge from our winter hibernation.  It is typically the time of year where homeowners take a few weekends to spruce up the interior and exterior of their homes – wash away the winter drab. Keeping your home clean and tidy is important for a variety of reasons. Most importantly, a clean home is less likely to face issues like mold damage, pest infestation and other problems that stem from a lack of attention and care. From the kitchen to the garage and from the backyard to the bedrooms, Spring Cleaning is very important in the maintenance of Willamette Valley homes.

If you are looking to spruce up your home this spring season, keep in mind the following cleaning tips:

  • Clean out your refrigerator – dispose of expired items and wash each tray
  • Give all of your doormats a good wash
  • Clean your upholstery and carpet – get professional help from SERVPRO to make sure the job is done right
  • Pay special attention to washing your baseboards
  • Dust all ceiling fans
  • Scrub down your stove and oven
  • Sanitize all sinks
  • Disinfect your kitchen sink’s disposal
  • Thoroughly clean all bathrooms – including shower doors, shower walls, and drain areas
  • Disinfect and clean all toilets
  • Reorganize your bedroom closets and drawers
  • Move boxes or storage bins to check for insect/pest nests behind them
  • Pressure wash your driveway and roof
  • Wash all windows – light actually helps keep mold growth at bay!!

While there are certainly additional tasks to accomplish while doing your spring cleaning, the above list should serve as a great starting point for you and your family. While spring cleaning is important, keeping your home clean throughout the year is the key to ensuring major dirt buildup is avoided. Mold damage is one of the most common side effects of untreated water leaks and other home issues. If you think your home could use some professional attention, contact our SERVPRO team at your earliest convenience.

Hidden dangers of flooding

3/31/2018 (Permalink)

Standing water inside your home can pose health risks.

Storms can bring rain and flooding.  Would you know how to protect your family in the event of a flood? Did you realize that in addition to structural damage, a flood can pose a health risk to your family, as well?  Being aware of a few simple things can help reduce the risk to you and your family.

Evacuate if instructed to do so. Do not try to wait out the flood in your home if you are advised to evacuate.

Floodwaters often contain sewage and toxins, especially in Urban areas.  Avoid contact with the water.

Standing water is a breeding ground for bacteria, viruses and mold. These can become airborne, and pose a health risk if inhaled.

Identify vulnerable populations – such as elderly, children, immunocompromised, those with asthma, or any other airway diseases, and keep them from the flood waters until area has been dried.

Turn off gas and electric before entering a dwelling that has standing water.

Make sure any workers assisting in clean up wear protective gear, this includes gloves and goggles to prevent exposure to harmful substances.

When in doubt, toss it out – damp buildings and furnishings promote the growth of bacteria, dust mites, and mold.  Anything that cannot be cleaned and dried must be discarded.

CALL YOUR Storm and Water Restoration Specialists at SERVPRO! Our professionals are experienced in Storm and Water Clean-ups and Restoration. We are ready to help, and have to tools to safely get the job done.  Call us today!

Faster to Benton County Water Damage Event

3/31/2018 (Permalink)

In the event of a flood, call on your SERVPRO Professionals to help!

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Benton County arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 –541-745-2097

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Benton County

SERVPRO of Benton County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Design Tips to Protect Your Basement Floor Against Water Damage

3/31/2018 (Permalink)

Epoxy flooring is ideal for basements. Not only can it be beautiful, it is naturally water-proof.

Finding a home with a basement here in Oregon is almost as rare as seeing Sasquatch. When we do find a basement, our excitement is hard to contain as the possibilities are endless! This extra square footage could be ideal for storage, a guest bedroom, a playroom for the kids/grandkids, a den, a room for entertaining…..the list goes on and on.  But before we make any final decisions on what to do with this extra space, we must keep one thing in mind: basements are rare here because our ground gets very wet.  Wet ground can lead to water leaking into you home.  While there are steps you can take to help prevent water from gaining access to your basement, there are also a few simple flooring ideas that can help minimize damage IF water ever did get into your home.

AVOID CARPETING  It may seem appealing to have a softer floor covering if you plan to turn this space into a cozy room for relaxing, or a playroom for children.  But, unfortunately, carpeting and its padding soak up any moisture that may come into your home, and can become a breeding ground for mold.

Epoxy Coating a concrete basement subfloor with epoxy will make it waterproof and durable. Available in a variety of colors, epoxies can easily be applied over a weekend.

Concrete stain Stain can dress up concrete floors with very little cost an effort. Unlike some other types of concrete coatings, stain is resistant to chipping or flaking.  Stains also come in a wide variety of colors, making it easy to match your décor.

Ceramic Tile Affordable and timeless, ceramic tile can easily be applied directly over a concrete slab.  Tile is also resistant to water and humidity, making it a good choice for basement flooring.

Painted Concrete  Paint is easy  and the least expensive solution.  Do your research, and be sure to get a latex based paint that is resistant to humidity and cooler temperatures.  Use a roller to apply at least 2 coats directly to the floor.  You may have to touch up the floor every few years.

You can always accessorize for comfort by using area rugs.  These not only look nice, but can easily be replaced if any water damage does occur.  If you ever do find yourself with water damage in your basement, do not hesitate to call your Water Restoration Specialists at SERVPRO. We are on-call 24/7 and ready to help you get back to enjoying your basement.

Kids and Fire Safety

3/6/2018 (Permalink)

Flames can quickly get out of hand. Be prepared.

Home fires can start quickly, and spread at an incredible rate.  Studies have shown that once a smoke detector goes off in your home, you only have about 2 minutes to get out safely! When you have young children in the house, that thought can be overwhelming and frightening.  Altho we cannot always prevent a fire from starting, there are things we can do to help our families get out safely if a fire occurs.

Working Smoke Detectors/Alarms are of utmost importance!! Altho you only have about 2 minutes to escape once the alarm sounds, smoke detectors in the home have been shown to reduce fire-related deaths by 50%.  Considering half of all home fires occur between 11PM – 7AM, when most folks are sleeping, a working smoke detector sounding the alarm can make all the difference. As well as with so many fires starting during the night time, it is a good idea to have working alarms in each bedroom, outside each separate sleeping area, and on every level of the home. For the best protection, install interconnected smoke alarms. This way, when one goes off, they all sound.  Practice a few times with the alarm actually sounding, to ensure that your child is not afraid of the sound, and that they know what they should do when they hear the alarm

Also, practice escaping out of every room of your home.  Make a game of it, see how many different ways you can get out to your designated ‘safe space’ and meeting area. Even have your kids help draw a map of your different escape routes. They will have fun. Drawing a map also helps ingrain it into their minds, making them more likely to remember what to do in the event of an actually fire.

Teach kids to not play with matches and lighters.  Make a habit of storing these items up and out of reach of young children. Teach children that if they happen to find a match or lighter, to take it to a trusted adult immediately!

Fires can be devastating, and sadly, we cannot completely fire-proof our world.   But just a little bit of planning can make a big difference for your family. And if you ever do experience a fire, do not hesitate to call upon your Fire Restoration Specialists at SERVPRO! We are always here to help.

Creating a Defensible Space

2/20/2018 (Permalink)

Creating a Defensible Space can help protect your home from fire.

Last Summer, and into the Fall, Forest Fires ravaged the West Coast.  Thousands of acres of timber were lost.  And, unfortunately, so were many homes.  While a wildfire is beyond our control, as a homeowner, there are certain steps you can take to help reduce your property risk in case of a Forest Fire.

  • Install a fire-proof roof. A metal roof is ideal here in the PNW due to the heavy rain and also provides excellent fire protection. Contact your local Roofing Professional for all your options,
  • Create a ‘defensible space’ around your home – in some areas, it is required by law. Think ‘Lean, Clean and Green’ – remove all flammable vegetation within 30 feet of your home.
  • Clear debris from the yard – this includes dead branches, twigs, any old building material, etc.
  • Stack wood piles at least 30 feet from your home, and remove vegetation from within 10 feet of the woodpile.
  • Remove lower branches, at least 6 feet from the ground.
  • Trim any unhealthy looking trees. Remove dead branches, and clean out dead leaves/dried debris from under the trees.
  • Consider removing any trees that are too close to your house – many fires jump tree top to tree top, as well as Emergency Vehicles need to be able to work all the way around your home in the event of a fire.
  • Store any fuel tanks, propane or butane, at least 30 feet from the house.

For more information on Fire Safety & Prevention, you can visit : http://www.oregon.gov/ODF/Fire/Pages/FirePrevention.aspx

If your home is damaged by a Wildfire, or sustains any kind of fire damage, please contact your Fire Restoration Specialists at SERVPRO!

SERVPRO in Our Community

2/20/2018 (Permalink)

SERVPRO Splashers are ready to take the Polar Plunge

SERVPRO in Our Community

When you see our green trucks around town, it’s a reminder that your local SERVPRO Franchise is locally owned and operated by folks who live right here in our Community.  We understand that every call is an opportunity to help our friends and neighbors.

We also enjoy being an active part of our beautiful community. You may see the familiar face of one of our SERVPRO team members at a local sporting event, or, one of our favorite fund raising activities.  Our Marketing Team recently jumped into the chilly Willamette to raise money for Special Olympics!

As residents of the Willamette Valley, we are also very familiar with the unique needs and circumstances our environment can present.  We get lots of rain which puts us at an increased risk of water damages and mold. Since we enjoy a mild climate, many of us are not prepared for when a cold snap hits.  In, the summer, our beautiful trees put us at risk for Fire.  Your local SERVPRO team understands what you are experiencing and is ready to help you through your disaster.

Faster to any size disaster, your local SERVPRO is ready to help restore your home or business in the event of Fire Damage, Water Damage, Biohazard, Mold Remediation, and much more.  If you ever find yourself in need, know you can rely on your friends and neighbors at SERVPRO!

Candle Safety

2/20/2018 (Permalink)

Candles can be inviting, but also are a leading cause of home fires.

Candles may be pretty to look at, but they are a common cause of home fires.  Remember – a candle is an open flame.  This means that it can easily ignite anything that can burn.  Here are a few simple tips to help you safely enjoy burning candles in your home:

  • Blow out all candles when you leave the room or go to bed.
  • Avoid the use of candles in the bedroom, or other areas where people are likely to fall asleep. Roughly one-third of home candle fires started in the bedroom.
  • Keep candles at least 1ft away from anything that may burn
  • Use candle holders that are sturdy, and less likely to tip over.
  • Place candles on a sturdy, uncluttered surface. More than half of all candle fires start when things that burn are too close to the candle.
  • Never leave a child alone in a room with a burning candle.
  • Keep matches and lighters up high and out of reach of children
  • Never use a candle is oxygen is used in the home.
  • Consider using flameless candles in your home. Newer ones look and even smell like the real thing. 

Candles are appealing because they can create a warm, relaxing atmosphere.  Following the above tips can help you and your family safely enjoys candles in your home.  And, if the unexpected happens, know that you can count on your Fire Restoration Specialists at SERVPRO to help make it “like it never even happened”.

Heating Safety

2/20/2018 (Permalink)

Space heaters can add warmth during the cold months, but can be a fire risk if not used with precaution.

As the snow falls outside, we cannot help but think about home heating safety. Did you know that half of home heating fires are reported in December, January and February?  Home heating equipment is one of the leading causes of home fires.  With a few precautions, you can stay warm while preventing most heating fires from even happening.

Wood burning stoves and fireplaces are a wonderful way to heat your home during the winter months. As well as there is a comfort in the light smell of wood smoke on a cold winter day.  Install wood burning stoves following manufacturer’s instructions, or have a professional do the installation.  Any fireplaces should have a sturdy screen to stop sparks from flying into the room.  All fuel-burning equipment should also be vented to the outside to prevent CO poisoning.  This means also keeping chimneys clear/clean to allow for proper ventilation. Installing a CO detector is also a good idea.

Portable heaters are another common option used when the temperature drops.  Just remember to keep anything that can burn at least three-feet away from the heating equipment. Try to keep this three-foot space a kid-free zone, as well.  This will help prevent burns to fingers, keep children from accidentally knocking over the heating equipment, or leaving a toy or blanket ON the heater.  Also, remember to turn off portable heaters when leaving the room or going to bed.

In addition to having Carbon Monoxide detectors in your home, it is important to have operational Smoke Detectors in various locations throughout your home.  Smoke Alarms have been credited with saving many lives in the event of fire.  Check the batteries at least twice a year – a good way to remember is to change the batteries when we turn our clocks for Daylight Savings.

Following a few simple precautions when the temperatures drop can save your family from a home fire.  But, if disaster strikes, do not hesitate to call upon your Fire Restoration Specialists at SERVPRO. 

Preventing Mold in Your Home

2/20/2018 (Permalink)

Mold. Most hear the word and think ‘YUCK!’. It’s easy to forget that mold can ever be a good thing! We use it to make some cheeses and even penicillin.  It is one of nature’s beneficial decomposers.  Mold can, and does, grow anywhere – as anyone in Oregon knows only too well! But, it’s easy to forget any of the good reasons for mold when we find it in our homes.  Decomposing our carpets, or drywall, or floorboards…

To flip the old adage, a good defense against mold is a good offense. Its best to prevent mold growth before it becomes a problem.  And the best offense is: moisture control.  Easier said than done, here in Oregon, I know!  Mold can be costly to fix, but relatively easy to prevent. Here are a few ways you can help curb indoor moisture issues, and the mold that thrives on it.

  • Identify potential problem areas in your house. While you cannot ‘mold-proof’ your home, you can take measures to make it more ‘mold-resistant’.  Inspect your home for problem areas: does your basement flood? Do you experience condensation on windows? Invest a little time and money now to address such issues.
  • Dry wet areas immediately. Mold needs moisture to grow – taking a moment to wipe up any standing/pooling water can prevent mold growth.
  • Proper Ventilation. Every day household activities can encourage mold growth: cooking, showering, and doing laundry…making sure your kitchen, bathrooms and laundry room are properly ventilated can help keep moisture down, and thus keep mold from taking root.
  • Utilize ‘mold-resistant’ products in your home. Whether building a new home, or renovating an older home, consider using mold-resistant drywall or sheetrock in high-humidity rooms.
  • Clean or repair gutters. A mold problem may be a simple matter of a roof that is leaking due to a clogged or damaged gutter. Cleaning your gutters regularly and having them inspected for damage can help prevent water from invading home.

These are just a few of the often simple measures you can take, as a homeowner, to help protect your property, and your family against the potentially harmful effects of mold in your home.  If you do suspect or find mold in your home, call your Mold Remediation Specialists at SERVPRO.

Prevent Water Damage

2/19/2018 (Permalink)

Cleaning your gutters regularly can prevent water damage to your home.

It might not seem like a big deal, but it is very important to clean out your gutters. Professionals recommend doing it at least twice per year. Gutters allow water to safely flow from your roof and away from your home for proper drainage. When you gutters become clogged with leaves, twigs and other debris, this can cause clogging of the down spouts.  Water that gets dammed up in the gutters will find the path of least resistance as it tries to drain…and this often means it feeds back into the walls and ceilings of your home.

Water working its way into your home can lead to a host of problems.  The moisture can create the perfect breeding ground for mold growth in your walls or attic.  Water can cause rotting of your ceilings or drywall.  If gone unnoticed, rot can even settle into the wooden frames of your home and cause structural integrity problems.

Another way clogged gutters can allow the water to damage your home is the debris dams allows the water to flow over the rim of the gutter and wash down the side of your home. This can cause damage to paint or siding, and eventually allowing water to get inside your walls and wreak havoc, unseen.

Did you know that even flooded basements and cracked foundations can be a symptom of clogged gutters? If water cannot drain away from the house properly, it can pool around the foundation.  This water then expands when frozen, which can cause cracking to your foundation, which allows even MORE water into your basement

Water can be a destructive force to your home. And here in the Willamette Valley, we sure do see a lot of rain.  Do your best to protect your home from water damage. One of the easiest steps is to keep your gutters clean.

But if you do find water damage in your home, do not hesitate to call your team of Water Restoration Specialists at SERVPRO today!

When a pipe breaks...

2/19/2018 (Permalink)

When a pipe breaks, it may not be easily detectable, especially if its in a rarely accessed part of the building.

In an office building, with staff coming and going, it can be difficult to detect a problem with the facilities. Usually a sign that a water main has broken is a loss in pressure. If you are experiencing a loss in water pressure, start by shutting off your water and then have SERVPRO of Benton County out to address the extent of the damage. 

Many things can cause a pipe to break. Overly dry or wet weather causes the ground to shift, typically resulting in round breaks wrapping around the diameter of the pipe. Sudden pressure fluctuations and the normal aging process of the mains also cause breaks, typically resulting in lateral breaks running along the pipe.

If the problem is simply a pipe blockage, you are likely to notice reduced pressure and/or volume when you turn on the shower or faucet in your home. A water main break will result in water leakage, which can turn your front yard into a swamp. You might also detect an unpleasant odor. A good clue that you could possibly have a leak somewhere in the system, is an unusual increase in your water bill.

After you get your pipe fixed give SERVPRO of Benton County a call. We will come out and fix the damage that this major break has done to your home. We can repair mold and water damage. We will get your home smelling and looking like new again!

Carbon Monoxide risk

2/19/2018 (Permalink)

Having CO Detectors in your home can help save lives.

When a winter storm hits, temperatures plummet. We feel the cold, even indoors as houses can be drafty, or a loss of power causes a loss of heat.  As many turn on portable heaters, the risk of fire is probably their primary safety concern.  Most people do not even consider the risk of Carbon Monoxide Poisoning!  But many common practices that come with a winter storm do come with an increased risk of accidental CO poisoning. To reduce your risk, and help keep your family safer during a winter storm, please be aware of the following :

  • Proper use and ventilation of portable generators. Generators can be a life saver during a loss of power in a Winter Storm.  But they also create CO, so only use a generator per manufacturer’s instructions, and only in areas with proper ventilation. Never place one in an enclosed space, such as a basement, attic or attached garage. And make sure it is placed at least 15 feet away from a window or door into the home!
  • Make sure chimneys are clean. Woodstoves, or wood burning fireplaces are a great source of heat in a cold snap. However, if the chimney is clogged, that CO filled smoke will feed back into the home, putting everyone at risk.
  • Do not idle your car, or any vehicle, in a garage. Even with a garage door open, the colder air condenses the CO in the exhaust from the vehicle.
  • Don’t use your oven or stove to heat your home.
  • ANYTHING that burns fuel can create CO. Gas-Powered Generators, Furnaces, Wood stoves, Kerosene heaters, Gas-powered tools, Gas-Powered home appliances, Gas and Charcoal Grills, and, of course, vehicles.  Only use these items in well ventilated areas.
  • Check exterior vents for ice or snow covering. During a storm, your furnace and appliance’s exhaust vents can become covered in ice or snow.  This can cause that exhaust to vent into the home, putting you and your family at great risk.
  • Install Carbon Monoxide detectors. Have at least one on every floor of your home. Change out the batteries when you change clocks for Daylight Savings.

While we cannot ever be 100% prepared for a storm, making sure your home’s heating systems are in good shape BEFORE winter storms strike is your best defense.  If you need the name of a good Chimney Sweep, or Heating & Cooling Company, call us at SERVPRO for a recommendation. We have worked with many wonderful Service Men and Women in our community and are happy to help you find someone to assist you.

Fire Safety at Home

2/19/2018 (Permalink)

Many fires start in the kitchen. It's smart to keep a fire extinguisher easily accessible nearby.

Fires can be very frightening – they are scary, spread quickly and can cause devastating losses.  While we cannot completely fire-proof our homes, there are a few steps you can take to help protect your family in the event of a fire.

  • Install and regularly test smoke detectors. Statistics show that working smoke detectors reduce the risk of death in a house fire almost in half! Fires spread quickly, and once that alarm sounds, you may only have a minute or two to escape.
  • Practice Fire Drills at home. Since time is of the utmost importance during a fire, it is best to KNOW what do in the event of a fire.  What is the best escape route? Where does the family meet up outside?  In order to respond quickly, it is best to have a rehearsed plan ahead of time.
  • Have fire extinguishers handy & know how to use them.  Keep them in an easy access location near a likely source of fire – in the kitchen, the laundry room, etc.  And maybe buy a few extra and have your children practice using them (probably best to do OUTSIDE).
  • Childproof your kitchen. To keep small children from accidentally turning on the stove, which may having something on it that could burn.
  • Keep matches and lighters out of reach of children. And teach your children they are not toys.

While no one wants to imagine what they would do in the event of a fire, it is better to be prepared, and have a plan to help keep your family as safe as possible.  And if you do experience a fire, do not hesitate to call your Fire Restoration Specialists at SERVPRO.  We are here to help. We can take care of your home, so you can take care of your family.

Storm Damage Restoration Efforts

2/9/2018 (Permalink)

Firestorms damage homes in northern California.

Last October devastating wildfires tore through Northern California destroying over 7,500 structures. Over 37 Franchises mobilized to assist in the cleanup process. SERVPRO of Benton County was one of those Franchises that assisted in cleaning smoke and soot from homes. Their customer service and attention to detail is second to none. It is not everyday customers take their service provider out for dinner and that is exactly what happened to SERVPRO of Benton County. Because of the impression they made on one family, turning their home from soot-covered to spotless, they were treated to a dinner by the homeowner to express their appreciation. Lets congratulate Nick Mcginnis and their crew at SERVPRO of Benton County for being recognized. We can help you clean up after damages to your home. 

Winter weather and frozen pipes

12/11/2017 (Permalink)

How to protect your home from a frozen pipe situation with SERVPRO.

When the weather starts to get freezing, so do your pipes and so does your home. This means taking the proper precautions to cover your pipes on the exterior in preparation for prolonged freezing temperatures. With those precautions in place, freezing temps and snowstorms can still harm your pipes. Here are a few steps you can take.

  • Let warm water drip overnight, preferably from a faucet on an outside wall.
  • Keep your thermostat set at the same temperature during both day and night. You might be in the habit of turning down the heat when you're asleep, but further drops in the temperature, this could freeze your pipes. 
  • Open cabinet doors to allow heat to get to un-insulated pipes under sinks and appliances near exterior walls.

If you have a pipe break this winter, SERVPRO can help you get the quick damage restoration that you need. We will make sure to protect your home from damage. 

Detecting Mold in your home

12/11/2017 (Permalink)

Learn more about what to look for in your home concerning mold

Quite often, constantly smelling a musty odor could be the one of the only mold signs that your home has. If you can smell mold there is likely mold under something or mold in something. If there is a funky smell that you cant seem to get to the bottom of, it may be mold lurking somewhere hard to reach. SERVPRO can help find the mold and get rid of it in a safe and healthy way. 

Mold can often present itself in the form of allergies. If you feel better when you’re away from home, but notice your allergies tend to flare up whenever you’re at home that can mean that you have mold somewhere. Mold can cause health effects for most individuals. Mold can be behind walls, in the basement, under the carpet, in damp areas of the house, surrounding roof leaks or in an area that experiences high humidity. If you think you might have a mold problem in your home, give SERVPRO a call. We can find the source of the mold damage and locate any water damage or leaks that are causing the mold. We will repair the problem and have your home back to preloss condition in no time. 

Why drying out your home is important

12/11/2017 (Permalink)

Commercial drying your home and why it is important.

The longer water and moist air remain in your home following a storm, the greater the likelihood of increased damage to the house and health risks to your family. Within 48 hours, mold, mildew and fungus can begin to grow, producing a lasting musty odor. In addition, water can warp and rot wood, disintegrate wallboard, ruin most types of insulation, compromise electrical wiring and more.

This is why SERVPRO can help you dry out your home after water damage to help you prevent mold. We have commercial drying machines that will dry out your home in no time. 

Main areas we aim to dry ensure are dry are walls and flooring, especially carpet flooring. This is a place that mold will thrive. 

Here are some helpful tips to handle moisture until we get there. 

During the day, when the weather is dry – open all windows and doors to exchange damp interior air for drier outdoor air. Close them at night or when outdoor humidity rises.

Also, open closet doors and drawers. If drawers are hard to pull open because of swelling, remove the backs from cabinets to increase air circulation and allow access.

  

Getting rid of odors after a fire

12/11/2017 (Permalink)

How we at SERVPRO repair damages after fire.

After a fire often you will find that your property looks dark, stained and charred and likely will have a bad smell. The first job of your fire damage restoration company will be to clean up all this damage and get your property at least looking as normal as possible.

During this fire damage restoration process, you will also need to address any odors that can linger after the smoke has been in the room. This might involve carpet cleaning as well and you will need to address adjacent rooms as well as those directly affected by fire damage. The smell of fire is very pungent and lingers.

The clean-up part of the fire damage restoration process will also involve the removal and disposal of items that are too badly damaged to be repairable. If you have furniture for instance that has absorbed a lot of contaminated water, or if you have carpet that has been badly burned, in these cases often the best case scenario is just to throw these things out and to replace them with new items. SERVPRO can help you with making those choices as well as restoring your damages and getting rid of those terrible smells that come with a fire. 

How to handle an electrical fire

12/8/2017 (Permalink)

Handling an electrical fire can be very scary. Let SERVPRO help you get your damage remediated.

When dealing with electrical fires you must know what to look for. This can protect you from an electrical fire disaster.

these warning signs include:

• Circuit breakers that repeatedly trip

• Shocks or tingling feelings as you touch an electrical appliance

• Flickering lights

• Discolored electrical wall outlets

• A burning smell or smoke coming from wiring, a plug or an appliance

Take action with an appliance by unplugging it immediately and cutting the power at the electrical panel. Pay attention to the voltage of the appliance you are plugging in.

Never Use Water By Itself

But speaking of water, it's imperative that you never, ever try to extinguish an electrical fire with water alone. Water conducts electricity and you could be badly shocked. 

If you have electrical fire damage we can help you at SERVPRO. We come out and assess the damage and then work to make it like it never happened. 

Restoring Your Benton County Commercial Property After A Water Damage Event

11/29/2017 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Benton County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Benton County

SERVPRO of Benton County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Protecting your home from common water damage

9/26/2017 (Permalink)

Protect your home from water damages caused by common household appliances

Water damage can happen from many different appliances in your home. Here are some tips from SERVPRO of Linn County on how to make sure your appliances are working properly and the water supply lines are in good condition. As a good rule of thumb, check behind your appliances once per year. This is a good way to address problems before they happen.

Washers

Small leaks stemming from a washing machine may appear to be a minor issue, but the problem should not be ignored. Even a pinhole leak in a water supply line can subsequently break out into a household flood. In fact, a burst supply line is a key cause of significant water damage involving washers. A good way to prevent water damage is to check your hoses leading to your washing machine a couple times per year.

Also consider installing an automatic shutoff valve. When water pools on the floor, the sensor detects it and closes the water valve.

Refrigerators with Ice Makers Hooked up to plumbing

We appreciate the convenience of an automatic ice maker, but it can also be the culprit of household floods. The copper or plastic water line that supplies an ice maker can leak or worse yet, become unattached if it’s not installed properly. Again, you should inspect the line periodically for crimps and make sure the valve connection is secure. Leaving a four inch gap between the refrigerator and wall also helps to prevent crimping in your water line.

Dish Washers

Dishwashers are another common appliance that can cause problems. If a dishwasher has a supply line burst it can fill your kitchen with water during a wash and rinse cycle.

Another source of household floods is when a dishwasher backs up soaking the floor with sudsy water. The problem could be the wrong detergent, a faulty float, the buildup of food and other debris in the drain gate or a clog in the discharge hose under the sink.

Routine inspection of the hoses and connections can save you major repair costs in the future. In addition, check the drain gate frequently and remove food particles and debris.

Common Fire Hazards

9/26/2017 (Permalink)

Electrical outlets are a huge cause of fire. They should not be overloaded with more than one or two plugs.

While there are many reasons why a fire can start, many business fires start as a result of not paying attention to many different fire hazards in the workplace. 

While every workplace is different, there are some common fire hazards to watch for in your business.

Heat Generating Machinery

Hot machinery and heavy equipment can pose a fire risk. Be sure material that is combustible is kept away from sources of heat and are unplugged when not in use. Never leave equipment on overnight.

Broken Electrical Equipment

Fires caused by faulty equipment are the most common type in the workplace. Be sure to look out for loose or damaged wires. They need to be replaced immediately. Also keep your equipment checked and up to date. 

Faulty Fire Alarms

Be sure to check fire alarm systems and equipment often to make sure they are still in working order. If batteries run out your fire alarms will not sound in the case of a fire or smoke. It is important to make sure you have functional fire alarms in your office. 

Overloaded Sockets

Having too many things plugged in the same socket can be dangerous. Be sure to put one plug per socket and do not exceed 300 watts in the entire socket. This can reduce the risk of a fire in your workplace. 

Fire In The Workplace

9/26/2017 (Permalink)

Fire alarms are important to keeping your business safe and making sure you dont have an unexpected fire.

While there are many reasons why a fire can start, many business fires start as a result of not paying attention to many different fire hazards in the workplace. 

While every workplace is different, there are some common fire hazards to watch for in your business.

Heat Generating Machinery

Hot machinery and heavy equipment can pose a fire risk. Be sure material that is combustible is kept away from sources of heat and are unplugged when not in use. Never leave equipment on overnight.

Broken Electrical Equipment

Fires caused by faulty equipment are the most common type in the workplace. Be sure to look out for loose or damaged wires. They need to be replaced immediately. Also keep your equipment checked and up to date. 

Faulty Fire Alarms

Be sure to check fire alarm systems and equipment often to make sure they are still in working order. If batteries run out your fire alarms will not sound in the case of a fire or smoke. It is important to make sure you have functional fire alarms in your office. 

Overloaded Sockets

Having too many things plugged in the same socket can be dangerous. Be sure to put one plug per socket and do not exceed 300 watts in the entire socket. This can reduce the risk of a fire in your workplace. 

How a storm affects your home

9/26/2017 (Permalink)

Storm damage gets deeper than you might think. Learn more about storm damage with our blog.

Storms affect your home more than you may realize. At first glance a storm may look like high winds, rain maybe some snow and sleet. When you look closer storms and what all they bring you begin to notice how it may affect your home. 

Large trees 

Trees near your home can get weakened by storms causing branches to bend and possibly break causing damage to your home or roof. Now is a good time to get your trees trimmed and looked at. 

Heavy Rain 

Rain is pretty common in the Northwest but if there is a leak in your roof or windows the heavy rains will find their way in through these spots and cause water damage to the interior of your home. Get these spots taken care of before heavy rains. 

Chimney Maintenance

Your chimney can become packed with debris during a storm causing a blockage, this is also a place for animals to build their nest creating a bigger problem. Get your chimney cleaned out in preparation for the stormy season.  

We hope these tips get your home ready for storm season. SERVPRO of Benton County can help you with any damage you need to have repaired after a storm.

Water Damage from City Water Main Break

9/25/2017 (Permalink)

Water damage can be a huge expense in your home. Here are some ways that water damage affects your home and what you can do about it.

Usually a sign that a water main has broken is a loss in pressure. If you are experiencing a loss in water pressure, have SERVPRO of Benton County

Overly dry or wet weather causes the ground to shift, typically resulting in round breaks wrapping around the diameter of the pipe. Sudden pressure fluctuations and the normal aging process of the mains also cause breaks, typically resulting in lateral breaks running along the pipe.

If the problem is simply a pipe blockage, you are likely to notice reduced pressure and/or volume when you turn on the shower or faucet in your home. A water main break will result in water leakage, which can turn your front yard into a swamp. You might also detect an unpleasant odor. A good clue that you could possibly have a leak somewhere in the system is an inexplicable increase in your water bill.

After you get your pipe fixed give SERVPRO a call and we will come out and fix the damage that this major break has done to your house. we can repair mold damage and water damage. We will get your home smelling and looking like new!

How to prevent electrical fires in the winter

9/25/2017 (Permalink)

Electrical fires reach an all time high in the winter months. Because of this we want you to be safe and give you tips to protect against fire.

According to the U.S. Fire Administration (USFA), there are 28,600 electrical fires per year. These fires cause $1.1 billion in property damage and loss and are responsible for 310 deaths and 1,100 injuries each year.

The months with the most electrical fires are December and January due to increased use of heating appliances and lights. SERVPRO of Benton County can help you clean up electrical fire damage. Here are some tips from SERVPRO of Benton County on how to keep your house safe from electrical fires.

Some electrical fires happen because of problems in house wiring or appliance failure, but many occur due to mistakes that homeowners make like overloading electrical outlets or extension cords.

Our Tips:

1. Most electrical fires are caused by faulty electrical outlets and old, outdated appliances. Other fires are started by faults in appliance cords, receptacles and switches. Never use an appliance with a worn or frayed cord which can send heat onto combustible surfaces like floors, curtains, and rugs that can start a fire.

2. Light fixtures, lamps and light bulbs are another common reason for electrical fires. Installing a bulb with a wattage that is too high for the lamps and light fixtures is a leading cause of electrical fires. Always check the maximum recommended bulb wattage on any lighting fixture or lamp and never go over the recommended amount.

3. Misuse of extension cords is another electrical fire cause. Appliances should be plugged directly into outlet and not plugged into an extension cord for any length of time. Only use extension cords as a temporary measure. If you do not have the appropriate type of outlets for your appliances, hire an electrician to install new ones.

4. Space heaters are a major cause of electrical fires. Because these types of heaters are portable, many times people put them too close to combustible surfaces such as curtains, beds, clothing, chairs, couches and rugs. Coil space heaters are especially dangerous in this regard because the coils become so hot they will almost instantaneously ignite any nearby flammable surface.

5. Outdated wiring often causes electrical fires. If a home is over twenty years old, it may not have the wiring capacity to handle the increased amounts of electrical appliances in today’s average home. Breakers should be triggered when circuits get overloaded by too much electricity, but outdated breaker boxes often have worn connectors that do not work, causing the system to overload and start an electrical fire.

SERVPRO hopes that you never have to handle a electrical fire but if you do then call SERVPRO of Benton County to get a speedy clean up and get your house looking like new again. 

Have you ever cleaned your air ducts?

9/25/2017 (Permalink)

Getting your air ducts cleaned is important for the health of you and your family. Air ducts can be filled with dust and particles.

In any given home there are a bunch of indoor air pollutants, from combustion sources such as oil, gas, coal or wood to deteriorating petrochemical products that off-gas toxins into the air your family breathes.

These pollutants are proven to cause serious respiratory illnesses from repeated exposure. There is a entire market for cleaning your air now.

One simple way to protect yourself, your family, and your home from these toxic pollutants is to have your air ducts cleaned regularly. Dirty air ducts are one of the most significant sources of indoor air pollution in the home. SERVPRO can come out and clean your air ducts in any season to make sure that you are breathing clean air and your family is safe.

  1. You Suspect Mold:

As your ducts operate over the course of months and years, layers and layers of dust and other particles are slowly being deposited. This dust then absorbs any moisture in the air, creating perfect conditions for mold. The heating and cooling system in your home is a behind-the-scenes operator, meaning it is often not accessible or visible in order to check for mold growth.

If you suspect you may have mold, or just want peace of mind, a regular duct cleaning will help allay any fears. An expert can test for mold in your ducts, as well as give them a preventative cleaning, to keep your indoor breathing air mold-free.

  1. Your Ducts Have Never Been Cleaned:

If you cannot remember ever having your home’s ducts cleaned, you should schedule an appointment to have them checked. Imagine your ducts going years without a thorough cleaning. For years, dust, dead skin cells, dead insects, and toxic particles have contributed layers and layers of debris in your ducts. When ducts become so excessively clogged with particles, these particles are actually blown out of your air vents right into the air you are breathing.

  1. You Want Greater Efficiency: 

There is plenty of research that suggests that cleaning the components of your heating and cooling system can lead to greater efficiency. When you have your ducts cleaned by a licensed HVAC professional, they will also clean your fans, cooling coils, and heat exchangers for a vastly more efficient system. Having your system cleaned regularly not only makes the more efficient but results in a longer operating life, and lower maintenance and energy costs.

  1. You Have Seen or Heard Insects and Rodents : –

Have you ever heard scampering through your ducts at night? Have you ever noticed trails of insects leading from your vents? If so, it is probable you have a vermin infestation. That fine layer of dust and debris in your ducts are a perfect nest for rats, mice, ants, and especially cockroaches. Having your ducts cleaned often will reduce the incentive for vermin to nest there.

SERVPRO can help you get your ducts cleaned and make your home safer for your family. Give us a call today to learn more about our services.

How to prevent frozen pipes

9/25/2017 (Permalink)

Winter brings cold temperatures and with cold temperatures come cold and possible frozen pipes. Here are some ways to prevent that.

Cold temperatures can cause pipes to freeze. Frozen pipes can result in costly repairs to you as a home or business owner. The good news is there are ways to prevent pipes from freezing. Here are some tips for this winter.

Frozen Pipes Can Burst

Frozen pipes are a problem by themselves, because they prevent water flow, but even worse, frozen pipes can eventually burst, causing damage and potential flooding. There are ways to protect your pipes from freezing. These include:

Keep your house warm

If you are leaving for a period of time, make sure that the heat is kept on at your property. You should inform them that the heat can help prevent pipes from freezing, and if pipes freeze and burst, it can cause a lot of water damage to the property and to their possessions. The heat doesn’t have to be kept as high as you normally would keep it if you were home but keeping it set above 50 degrees Fahrenheit at all times is a good idea. This should provide enough heat to keep the pipes warm and to prevent any water inside from freezing.

Open Faucets

When temps hit the freezing level it is a good idea to allow faucets to drip. Allowing the faucet to be open like this will relieve pressure in the pipe. If a pipe freezes, it is actually the pressure that is created between the blockage and the faucet that will cause the pipe to burst. With the faucet open you avoid blockage in the pipes.

Insulation in key

Pipes can be fitted with foam rubber or fiberglass sleeves to help decrease the chances of freezing. This can be an easy solution for pipes that are exposed, but can get expensive if walls, floors or ceilings have to be opened in order to properly insulate the pipe. Additional insulation can also be added to walls and ceilings to keep the pipes warm.

Winterize Your Home

9/25/2017 (Permalink)

Protect your home from losing heat and energy with these tips from SERVPRO. Keep warm and dry this winter/

1.Replace any old or inefficient windows. Windows are one of the major ways heat leaks out of your house. If your heating bill seems abnormally high, your windows may be a culprit. This is a pricey step in winterization but can be well worth it for a long winter running your furnace. If you haven't budgeted for new windows yet or want to wait for drier weather, you can always seal off drafty windows and patio doors with clear plastic.

2.If your furnace is more than 10 years old, there’s a good chance that it wastes a lot of fuel. Consider upgrading to a newer one. Todays furnaces are more energy efficient and quieter to run than any furnace to date.



3.Try replacing the weather stripping around the doors in your home. This can prevent cold drafts of air in the winter months and keep your home from loosing heat through the exterior doors.

4. Trim any tree branches that are hanging near your home or over your roof. They can bend during a snowstorm or blow and possibly break during a wind or rainstorm.  Depending upon how big the branch is, it could cause serious damage. Get those branches trimmed and away from the roof.



5.Try not to use space heaters to heat large areas of your house. This racks up a pretty big electric bill and wont be very efficient when it comes to heating a large space. If you spend most of your time in one room in a large house, consider setting your thermostat low and using a small heater to heat where you are going to be.

6. Use the oven for baking during colder hours of the day to help heat your home. The best time to bake and use your oven is in the winter when it will heat the house and bring warm air into the kitchen. By using your oven to bake when it is cold you are getting a dual use out of your oven.

7.Keep all closet doors closed when possible. There’s no need to heat space that isn’t in use as long as it doesn’t contain water pipes. Keeping doors closed keeps the heat where you want it.

Check your fireplace for damage before your burn

9/25/2017 (Permalink)

Fireplace safety is very important as it is the difference between a house fire or a safely contained fire.

When winter comes it is a special treat to have a wood burning fireplace in your home.This is if the fireplace has been well maintained and works properly when you light it. Here are some maintenance tips for your fireplace this winter

Hire a Chimney Sweep

It is recommended that you get your chimney cleaned and swept out once per year. This clears it of any additional debris and also is a good way to address any problems that may be going on in your chimney. Hiring a professional for this job is probably the best idea as it requires special tools.

Install a Chimney Cap

The cap provides several benefits, including: it prevents water from entering the chimney when it rains, causing costly water damage; a chimney cap with mesh will prevent animals from getting into your chimney and nesting or getting stuck and dying; a chimney cap can prevent other types of blockage, all of which can cause deadly carbon monoxide to enter the home; a spark arrester can help prevent hot embers and sparks from escaping onto the roof or other combustible materials.

Check your chimney and fireplace for any damage.

Before lighting your first fire of the year take some time to look around your fireplace inside and out and notice any changes that may be questionable. If you find damages, hire a wood stove expert to come and address your chimney.

Leave a layer of ash when you clear out your chimney

When you clean out ashes from the firebox, leave at least one inch of ash, which acts as insulation. The ash will allow coals to heat more quickly and will also allow them to retain heat longer.

Watch out for sparks

Place a rug that is non-flammable in front of the fireplace so that if sparks escape, they won’t do any damage to your floor or carpeting. This comes in handy for those embers that you aren't expecting to come out of your fireplace. They will burn your flooring quickly and before you can grab them safely.

What you need in preparation for a storm

5/8/2017 (Permalink)

1. Canned goods and a manual can opener

Now everyone knows in a natural disaster that canned fruits, vegetables and even things like canned beans are a great food supply. They will last a long time and offer you the nutrients you need. 

However, opening a can without a can opener can be difficult and sometimes not possible. Make sure to add a can opener to your set so in a time of disaster you have access to canned goods. 

 

2. Batteries (big and small)

 One of the most important things you’re going to need in the event of al storm or hurricane is power and if you don’t have a generator, you’re going to be relying on batteries to get you through the day.

Not only are they going to be powering the flashlights you’re using to see at night, but they’re going to be powering other things as well that you’ll have to remember. For example, don’t forget to stock up on your hearing aid batteries if that’s one of the things you use.

3. Water

 The most important thing, and everybody pretty much knows this, is you want to have drinking water on hand but what everybody doesn’t really know is how much do you need?

The American Red Cross recommends that you have one gallon, per person, per day in the event of a natural disaster. So that means a family of four, over five days is going to need 20 gallons of water.

5. Cash is King

 When the power is out, credit cards and ATMs are a no-go so cash is a must have. Always keep a handy amount ready to go in case the storm fallout lasts longer than you anticipated and you need to get more supplies or fill up your gas tank.

How to deal with a flood

5/8/2017 (Permalink)

After your home has suffered a water damage such as a flood it is important to get into your home and address the problem as quickly and safely as possible. SERVPRO can help you get the water damage fixed and salvage the furniture and goods that were damaged. Here are some things to look out for:

Re-entering your home

  • Do not return home until authorities have advised that it is safe to do so.
  • If the main power switch was not turned off prior to flooding, do not re-enter your home until a qualified electrician has determined it is safe to do so.
  • Use extreme caution when returning to your home after a flood.
  • The main electrical panel must be cleaned, dried, and tested by a qualified electrician to ensure that it is safe.

Ensure building safety

  • Make sure the building is structurally safe.
  • Look for buckled walls or floors.
  • Watch for holes in the floor, broken glass and other potentially dangerous debris.

Water

  • Flood water can be heavily contaminated with sewage and other pollutants. It can cause sickness and infections.
  • If through colour, odour or taste you suspect that your drinking water has been contaminated, don't drink it.
  • Household items that have been flood-damaged will have to be discarded according to local regulations.

Water Conservation Tips

4/21/2017 (Permalink)

Save water and prevent water damage.

Conservation can come in many forms. Water is a very important resource to us and we have to be sure to turn off faucets and conserve water when we are able to. Here are some tips for your family and children to follow when it comes to conserving water from SERVPRO of Linn County.


 


When it comes to water conservation, making the matter apparent to your children will have many benefits. It will begin to teach them the value and practices of conservation early on in their lives, a lesson that will hopefully stick for long into the future. Kids are sponges – chances are if you teach your child a way to save water in an interesting way, he or she will relay the message to classmates or friends.





Turning off the tap: minimize water use in the shower by turning off the shower head while shampooing and conditioning. Depending on where they live, this practice alone could save the average family up to $100 and 3,200 gallons of water per year (*based on a family of 3).


 


Sometimes you or your kids will pour more water than they wind up drinking. Instead of dumping this water down the drain, use it to water your plants, pour it into your pet’s water bowl, into your teapot or another practical use that will eliminate having to use the faucet. The same goes for ice cubes left at the end of your water glass.


 


Avoiding toys that require a constant stream of water as opposed to those that you fill can make a major difference when it comes to water usage. If it’s just too hot, limiting their time playing in the sprinkler can keep tabs on the situation. Also reminding your children to not play in the running water faucets and keep water use to just the needed usages.



Once you start conserving, expose your children to the struggles for clean water around the world. What they’re doing at home may translate into wanting to do more to help others.

3 Ways to Prevent Mold In Your Home

4/21/2017 (Permalink)

Here are 7 ways to keep your home safe from mold damages and prevent further damage. Brought to you by SERVPRO.

 

  1. Eliminate Clutter

Clutter blocks airflow and prevents your HVAC system from circulating air. Furniture and curtains that block supply grilles cause condensation. All this moisture creates microclimates in your home that welcome mold growth.  Push furniture away from vents and grilles to keep air circulating. On humid, still days, run a couple of fans to keep air moving.

 

  1. Shut Windows and Doors When AC Is On

When you open windows and doors, you let air conditioning escape, waste money, and invite humid air into your cooler home. This causes condensation, which mold loves. So keep doors and windows shut when the AC is humming.  Also, maintain your home at around 80 degrees when you’re on vacation or at work. Too often, we bump the thermostat up to 85 degrees, or turn off the AC when we’re away. This raises temperature and humidity, which creates the ideal home for mold.

 

  1. Monitor Humidity

An indoor humidity monitor will help you keep track of moisture levels that, ideally, fall between 35% and 50% relative humidity; in very humid climates, at the height of summer, you may have to live with readings closer to 55%. But if you reach 60% relative humidity, it’s time to look for the source of the added moisture; above 70% relative humidity, certain species of mold can begin growing.

 

Smoke Damage Restoration

2/24/2017 (Permalink)

Smoke damage can ruin your home. SERVPRO can restore your whole home

While some fires are a total loss not all of them are. There may be nothing or very little left to save but many fires are not as serious as a total loss. In some cases there is little structural damage to the home. Even in these cases, there is usually significant smoke and soot damage to the contents of the home. When the contents of a home such as furniture, kitchen utensils, dishes, toys, clothing, bedding and draperies or other personal items are damaged by smoke and soot mitigating the fire damage as soon as possible is important. Cleaning and restoring the contents to its preloss condition is a job for restoration professionals.


The first concern in every fire situation is safety. The fire restoration professionals at SERVPRO will take steps to make sure all workers and others entering a structure after a fire are safe. It is important to ensure the structure is sound before any evaluation work is done or before work begins.


Smoke and soot particles are Products of Incomplete Combustion (PIC). These are carcinogens that are considered to be dangerous. They can start to degrade contents of a home within just a few days, so dealing with them properly and immediately is key.


Once you have taken safety precautions the next step is to determine which items should be cleaned and where. Most soft goods such as bedding, clothing, and draperies will be taken to a dry cleaning or laundry facility for processing. Remaining items will be sorted as to whether the items are suitable for the restoration process or are to be thrown away.  SERVPRO is a restoration company and so taking care of all your items and restoring what we can to make it "Like it never even happened."


Odor issues come with smoke/soot damage. The first step in getting rid of odors is to get rid of the source. Most of the time, when restoration professionals are helping they will eliminate odor issues. Once the restoration is complete, if there is still a small odor then an additional step may be added to the restoration process.


When dealing with fire/smoke damage call your local SERVPRO. We are able to help you restore your home from damages. We look forward to helping you get the damage repaired as quickly and efficiently as possible.

4 Ways to keep your pipes from freezing and breaking in the winter

2/21/2017 (Permalink)

How to protect from frozen pipes during the winter

Here are 4 ways to keep your pipes from freezing and breaking in the winter from SERVPRO of Benton County:


There are several simple fixes to keep water pipes from freezing when the weather turns cold during wintertime. Water damage and broken pipes can be costly. The idea is to prevent cold air from entering or to warm the area where cold air can't be stopped from entering. If pipes freeze, check for pinhole leaks or cracks (after they've thawed) that can cause serious water damage to the home. If you have a burst pipe SERVPRO can help repair any damages and get your home all clean and ready for the next season.


Here are 4 ways to keep pipes from freezing in the first place:



  1. Leave the cabinet doors under the kitchen sink open so that the room air can warm the pipes.



  1. If the crawl access is inside the home, set a fan in the opening to blow warm air from the home to the foundation. Don't use a fan when the access is in an unheated garage or outside the home.

  2. Have the home's exterior walls insulated. Caulk and seal around doors, windows, house faucets and outside outlets.



  1. With rigid foam insulation, close and seal all foundation vents that are near water pipes.

  2. Insulate the foundation walls and the ends of the floor joists with rigid foam insulation.


With these simple steps you can help keep your pipes warm and the freeze out.

How SERVPRO Handles a Fire

2/20/2017 (Permalink)

Fire Damage Restoration from SERVPRO of Benton County

Here is how we deal with a fire from one of our team members.


Typically, we are called out at all times of the day and night. We do get some who come in the door and referrals from the people we've worked with.


Usually fires have a pretty short timeline. We're first call responders. We get the fire alerts and then one of us will go out to the fire and just let the customers know that we're there to be of assistance. We get out of the way of the professionals and will hang out and give the property owner any assistance we can. We can help them get the insurance process started by calling their agent for them while they take care of their family.


A lot of the time we will send pictures to the insurance agent and help the customer communicate with their insurance agent. In the off-hours the customer has no way to contact their insurance agent, but we have most of their cell numbers, so we can text their agent and let them know about the incident. The agent appreciates it and the customers do too.


Every now and then, an agent, an adjuster or a customer will call us on a fire, but that's less common than us going out and actually seeing the fire right after it happens.


The other work we do is with water damage, mold, and bio-hazard. It comes to us through referrals, our corporate office and through good people who know us or see us through our advertising.



If you have a fire in your home SERVPRO can help you with so much more than just the restoration process. Let SERVPRO of Benton County take care of you in your time of need.


If you have any questions please call 541-745-2097

SERVPRO Offers Commercial Cleaning Services

2/15/2017 (Permalink)

SERVPRO offers commercial cleaning services for your needs.

Did you know SERVPRO offers a cleaning service? if you are tired of having a messy office or dont have the tools to clean your commercial building, contact SERVPRO. Here are some of our commercial services. We understand that there is wear and tear on an office that eventually makes it really dirty especially during the winter months.


Air Ducts and HVAC


Biohazard and Sewage


Trauma and Crime Scene


Carpet and Upholstery


Drapes and Blinds


Ceilings, Walls, and Hard Floors


Odor Removal and Deodorization


Vandalism


Hiring a professional service means you are getting experience, expertise and professional cleaning tools that can clean your space more efficiently. You might be surprised by the amount of different services that we offer. We are more than just damage restoration we are a cleaning company as well. We offer monthly cleaning services. Learn more by contacting SERVPRO of Benton County. 


Hire SERVPRO for a one time clean or for reoccurring cleaning. Seeing the difference a professional service provides will not disappoint you.


Rely on the professionals at SERVPRO of Benton County and SERVPRO of Linn County to make it “Like it never even happened.”


If you have any questions please call 541-745-2097

What SERVPRO Of Benton County Stands For

2/1/2017 (Permalink)

SERVPRO makes restored kitchens look great. We offer restoration for all different kinds of damages.

SERVPRO Stands for many different things and it makes us so happy to be able to serve our community with all their restoration needs.  SERVPRO works to help people restore their damages and make the restoration process as smooth as possible. We will make your home safe for your whole family.


SERVPRO of Linn and Benton County is all about serving our community and serving people; we want to be a resource, to be helpful to others—that is why we do business, and the why we do business is the most important thing, in our minds.  So, obviously people know what we do, but we want to be out there being involved in the community and be there when people need assistance, and so that is our number one focus, our number one mission: to serve our customers in time of need and give them the peace of mind.



If you need help restoring damage in your home or elsewhere, call SERVPRO of Benton County. We clean water damage, fire damage, biohazard, mold damage and so much more. We always want you to be happy with the job we do for you.


Rely on the professionals at SERVPRO of Benton County and SERVPRO of Linn County to make it “Like it never even happened.”


If you have any questions please call 541-745-2097

Storm Damage Protection Tips

2/1/2017 (Permalink)

Protect your home from Storms with a few tips from SERVPRO

We live in the Pacific Northwest and we love it! That also means we have a a lot of different weather that we experience in the winter months. From strong winds and rain to heavy snow here are 4 ways to protect your home from a storm. If your home is damaged SERVPRO will make it like it never happened.



  1. Clear away outdoor items


Make sure all lawn furniture, gardening tools, sporting equipment and other outdoor items are stored away if a storm is heading your way. High winds during a heavy storm can potentially pick up these items and send them flying through a window or far away from your home. Putting away loose outdoor items in this situation can protect your house (and your neighbors’ houses) from unnecessary damage.



  1. Trim the trees


Take time to examine the trees in your yard or surrounding your house.


Storms will often snap large tree branches, which can damage your home's siding, smash your car or even topple power lines and cause outages. If the tree has a loose connection with a big branch, consider sawing it off. It might reduce some shade in the yard, but can potentially protect your home.



  1. Have standby power


Electricity lines are vulnerable during storms. Fallen branches can easily snap the power lines, and lightning strikes can blow up transformers, causing major power outages.


A whole-house surge protective device runs in the $200 to $300 range and is easy for an electrician to install. A generator is a great way to protect your home during storms and for a constant back up.



  1. Flood-proof your home


Heavy rainstorms can lead to flooding, which can potentially wreak havoc on homes. Water damage can devalue a house and cause significant problems with the foundation.


Be ready in case of emergency, but if and when one occurs, rely on the professionals at SERVPRO of Benton County and SERVPRO of Linn County to make it “Like it never even happened.”


If you have any questions please call 541-745-2097

IICRC Certified Firm

7/29/2016 (Permalink)

We are an IICRC Certified Firm

SERVPRO of Benton County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Benton County

SERVPRO of Benton County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Restoring Your Benton County Commercial Property After A Water Damage Event

7/29/2016 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Benton County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Benton County

SERVPRO of Benton County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

How to manage Fire Damage In Your Home or Business

6/3/2016 (Permalink)

Fire Repair for your home & business

Having a fire that damages your home or business can be scary and definitely costly in repairs.

The most important part of repairing your fire damage is to find a restoration company that will help put your worries to rest and then get to work on fixing the damage as fast and effectively as possible. Every fire damage event is different and requires a unique solution but the general process stays the same.

The steps listed below illustrate our process for the “typical” fire damage emergency.

Please call SERVPRO of Benton County and SERVPRO of Linn County immediately at 541-745-2097 if you have any questions about the process.

Step 1: Emergency Contact 541-745-2097. You can call us 24/7.

Step 2: Inspection, Testing, and Fire Damage Assessment

Our Professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, our SERVPRO of Benton County and SERVPRO of Linn County Professional can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

After the Fire Department Leaves, there is often Water Damage. The water removal process begins almost immediately and removes the majority of the water. We will then use equipment, such as dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

The SERVPRO Benton County & SERVPRO of Linn County Professionals use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

We will clean all of the restorable items and structures that were damaged by the fire, using a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-loss condition. As General Contractors we can handle anything, making it “Like it Never Even Happened.”

Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of large areas or rooms in a home or business.

Call us Today and let us make it “Like It Never Even Happened!”

Water Damage Restoration

6/3/2016 (Permalink)

Fixing water damage in your Corvallis home.

Your house is damaged by water…….What do you do?

It is vital to act quickly, before more damage occurs. First you must stop the water source or intrusion. Once stopped, mitigating, or keeping more damage from happening, is where service professionals like SERVPRO of Benton County and SERVPRO of Linn County come in. SERVPRO can come out to your house, assess the damage, clean and dry the area affected, and restore it “Like it Never Even Happened.”

Professionals, like SERVPRO of Benton County and SERVPRO of Linn County can identify water damage in obvious areas, classify the type of water doing the damage, and put together a plan of action to mitigate and restore the affected area. In addition, restoration professionals find areas unseen that have been affected and create access, or use professionally designed equipment, that allows the drying and restoration process to occur.

Whatever type of water damage you may have, whether it is a clean water break, a leaking washing machine, or a sewage leak, it is still very important to address it quickly before further damage occurs. SERVPRO is equipped to handle whatever the situation, whether large or small.

Permanent damage happens quickly, from wood surfaces deteriorating, carpet delaminating, or mold beginning to appear because of the moist conditions. This is why it is so important to act quickly.

While you are waiting for your restoration professional to arrive, here’s a few things you can do:

1. Shut off the source of water if possible or contact a qualified party to stop the water source.

2. Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock. 

3. Remove as much excess water as possible by mopping and blotting.

4. Remove any newspapers, magazines or colored material that may bleed onto carpets.

5. Wipe excess water from wood furniture after removing lamps and tabletop items.

6. Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture. .

To prevent future water damage it’s a good idea to make sure that you regularly maintain your plumbing and roofing. In your bathroom and other rooms you should make certain that you have good ventilation and you should use good insulation in your windows and walls – especially your basement. Make sure as well to clean your gutters regularly and to make sure that there is no overspill. If you are buying a new home, make sure to research the area first to avoid houses on flood plains.

You can also prepare for potential water damage by making sure you keep your most important belongings up high and away from basement level. You should also make sure you have the number of a 24-hour emergency water damage restoration service, like SERVPRO of Benton County and SERVPRO of Linn County, in your phone at all times and you should have good insurance coverage for your home and for your possessions to cover the restoration services and items that needs may need replacing.

Be ready in case of emergency, but if and when one occurs, rely on the professionals at SERVPRO of Benton County and SERVPRO of Linn County to “Make it Like it Never Even Happened.”

If you have any questions please call 541-745-2097

Categories

Archived Posts